Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersNothing Was a Problem
Good Overall Experience
Overall experience was good. Opas teams arrived on time, were friendly and communicated their arrival time. Handling of our items during the load removal was a bit rough. Communication between the ops team and booking team could be improved.
Friendly, Professional and Efficient
We have used Conroy's for many years, over 20 years, and continue to come back to Conroy's because of the customer service across all levels, from the intitial contact personnel, admin and the on the ground movers themselves. Always friendly, professional and efficient.
3 Stars
Highly Recommend
Awesome job done, quickly, efficiently and with a few laughs. Would highly recommend. Made the process easy and smooth. Thanks very much.
5 Stars!
Seamless Move
The whole service from quote, storage, communication and execution was seamless. The service from the two men was outstnding, very friendly, trustworthy and obliging.
As a senior woman on my own they took care of all the lifting, reassembling and removing packaging. I could not have been happier. Also the the charge was very competitive.
Successful and Enjoyable
An expected stressful operation became an exercise which was successful and enjoyable. The organisation, the professionalism, the packaging and transfer of personal items was carried out very efficiently ... and all items were accounted for. Thoroughly recommended.
5 Stars!
4 Stars!
Second to None
The boys were prompt, friendly and efficient. The service provided was second to none. I'll definitely use Conroy in the future.
3 Stars
The removal was fine but the delivery was poor. I specifically called Nathan to check the steepness of the driveway at our new house and he said it would be fine. However, it was not. The removers had to move all our belongings from the original truck to a much small truck. This of course meant the delivery took a lot longer. It also meant that items we had asked to have put on last so they were off first didn't work.I had to speak to the removers about their dirty hands. They offloaded outdoor items and then our indoor soft furnishings and got dirty handmarks on the fabrics.
Paul and Phil were amazing. Very polite and efficient. Nothing was a problem. They took great care of our furniture as well as our home. We met Phil again in Auckland for the delivery. Unfortunately, despite our driveway being 3.6m wide, he couldn't get the truck down due to a power pole on the road. No problem, they came up with a solution and the job was accomplished in 45 mins. The two lads with Phil were also respectful and worked well together.