Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersDuring transshipment in Nelson onto a smaller truck, a tin cabin trunk full of irreplaceable ancestor archive material (birth certificates, passpirts from nazi times, family trees, photo albums, and heirloom items) disappeared. Also, a table leaf made of a 5cm thick slab of wood was broken in two - the mind boggles to imagine the force necessary to do this. An armchair leg has abrasions that could onky have happened by coming into contact with a very sharp edge eg a tin trunk.
I have sent conroys an email regarding these things but have not had a useful reply.
In Nelson, I got a call for more money, which was ludicrous, because I paid in full, in advance. It was "the system", and I received no apology, just a comment that it was "bizarre". Yes it was. Your system leaves a lot to be desired. Delivery was scheduled for 22 May, 2020. I waited all day, and no-one from Conroy's phoned or showed up. I rang about 4.45 and when I finally got through I was put on hold while I found my reference number, so had to call back. It was then disclosed that my delivery had not been loaded in Auckland. I got my delivery the following Thursday, 29 May 2020, and 2 items are missing, my Turkish carpet, and another mat.
Great, friendly service and best priced.
Quick to get the quote out and everything was as was promised. Thank you.
A job well executed in a short time frame. All good
Was stress free and easy
Your removal people were polite professional and extremely hard working. They very careful to wrap items and stacked everything into the container making very good use of the space to go into storage. I found them very communicative and hopefully they come back to unpack!
Great customer service
Overall good experience, only points of improvement, it wasnt completely clear when the deliverry was taking place on the day, we were informed someone was coming by to take a look and see where it would fit in during the day, this ended up ebing actual delivery. The other point wss the delievry crew were a bit late arriving. Neither were serious issues, the team was very pleasant to deal with and were helpful once here.