Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 stars!
Staff going above and beyond what was expected
Wonderful service from beginning to end
Wonderful service from beginning to end. The staff were efficent and very respectful. Nothing was too much trouble for them. Would highly recommend Conroys to others.
Great packing and moving team
Great packing and moving team.
5 Star Rating
Staff are nice, professional and efficient
I had a great experience of moving personal things from China to New Zealand with Conroy Romovals. I am grateful to Convoy Removals for their excellent service! Their staff are nice, professional and efficient. I strongly recommend them.
5 stars!
5 Star Rating
Wonderful people to deal with
Wonderful people to deal with, always letting us know how things were go. Delivery went smoothly as well. Many thanks David and Debrah
Careful and considerate
Good communication throughout the process. Friendly service face-to-face as well. Careful and considerate.
3 stars
3 stars
Initial communication and customer service from excellent.
The pick up in Christchurch side was mostly fine except was quite late and I had to ring to find out what was happening. I recommend you call in future to advise it will be late.
The delivery guys in Gisborne were not that good though. I didn't get informed of delivery time day before, so wasn't even aware when they showed up. Luckily I was home, but not sure what would have happened if I wasn't home.
Secondly, while unloading the furniture they were very careless. I saw them drop my bedside drawers from the truck. I do understand accidents happen but in this case, it was very avoidable. I could see it was going to happen even before it did because of the way it had been stacked, but didn't have time to call out to warn them. It happened too fast. More care should have been taken.
The drawers have been damaged as a result. They did take photos and took it with them, so I assume I will get contacted about it so I can get in touch with my insurance.
I have used Conroy previously and had good experience so won't let this affect me too much, but I was a little disappointed at the lack of care taken on delivery.
Some boxes were also not handled correctly (eg held wrong way up) etc.
I havent yet opened all my boxes so hopefully there's nothing else broken.
Personal, friendly efficient service - staff going above and beyond what was expected. Great experience for us as clients all round.