Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersJoanna was very efficient and helpful, the booking process very smooth and easy. The guys that moved us did a fantastic job and were polite, courteous and got on and did the job well despite working in tricky circumstances. The only thing that would have been helpful is working in together further in advance the move time. In our particular situation moving to an apartment we had to book in locking down a lift so we didn't cause disruption to other residents and to make move in a quicker smoother process. When we didn't get the time that suited the person we spoke to at Conroys and we were told very abruptly "that is absolutely not going to happen we are moving you at 10/10:30am" which I thought was rather rude and if there was such a tight time frame this should have been worked out further in advance with us rather than the night before as we could have booked the lift at a time that suited the company if we had known sooner.
Fantastic service from door to door. So helpful would use again and highly recommend. Thank you Conroy's
Everyone at Conroys we had dealings with were fab from the outset and throughout our move day. It was mega hot weather & we had stairs & heaps of heavy stuff. The boys were awesome! Much respect for their work ethic, strength & discipline. They were all friendly & cheerful too. All our HEAPS of gear got from A to B in a smooth, efficient transistion. Cheers!
Had a great time with your team, lead by Tim. We had a very stressful move-in with delayed key availability but the guys waited patiently for several hours so that we could get a large part of our delivery done on the day with the remainder delivered at a civilised hour the next day.
Little dissapointed that there some minor scrapes on several furniture items, caused by the trolley. I would have prefered the guys to have carried out the furniture rather than use the trolley.
Overall couldnt fault the service, cameraderie, cheerfulness of the boys and of the ladies in the office. They all worked really hard for us over an incredibly hot couple of days.
Please pass on my thanks to all those involved especially for the horrible, stressful delay we experienced and for waiting so patiently on the road side!
I would definitely use Conroys again. I might be more of a nagg next time and insist on the carrying thing though!!
There was good communication through e-mails and phone.
Collection in Germany was OK. The staff sent to complete the work were fast and polite.
Lynn Douglas was a star in terms of her management of communication - very professional and a good ambassador for your business.
Unfortunately let down by a bit of tardiness from the team responsible for the delivery in NZ even though they were advised by Lynn to make conatct with me promptly regarding the delivery.
What a friendly bunch of guys.So happy and helpful.
Excellent service. Truly appreciate level of professionalism, kindness and service from 3 removal men especially. Heavy items, precious heirlooms and small insignificant items alike were all packed & transported with the same level of care. Highly recommend Conroys and would definitely seek their services again.
Move was extremely easy and pain free for us - the movers in both Sydney and Auckland were both amazing and very good at their job.
The only issue I had was the form. I didn't find it user friendly at all. my feedback has nothing to do with people because they were fantastic.
many thanks jo