Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was disappointed that the quote was so far out and when re-evaluated on the truck at the pick up location, the meterage increased. My daughter and I had to take a photo and provide measurements before anyone would believe us we had half the amount estimated. There was one new heater lost and I still haven't heard back about it. Not good enough Conroys. We have had an association for years albeit through Best Removals in Dunedin years ago.
Two boxes clearly labelled FRAGILE had puncture holes in the boxes. Thankfully, I packed the boxes myself and the china and crystal inside was well protected.
would have been helpfil in having a little more advice about preparing for the packers.Both the packers and unpackers were very professional.
Lovely group of staff collected David's property from our house. Thank you.
Also a big THANKS to Kirsty who was very patient of very efficient! Much appreciated.
Asked for confirmation of cost before credit card was charged and did not receive this so was unable to transfer money in time and was penalised on my credit card - not happy about that but otherwise great service
Truck arrived went up wrong driveway after giving Conroy a photo of which gate to take. Driver refused to drive up and had to be persuaded. Did a good job of packing but lots of F words going on. Price was very good. But for the above reasons you would have to have better communication.
Notified Conroys a month prior to the delivery date of my furniture and was disappointed that delivery was delayed due to an oversight. Did not receive email confirming delivery and time had to chase this up myself. No compensation of any description offered for delivery oversight. The delivery guys who delivered my furniture in the end were fantastic and are a credit to conroys. A good company to work with just some glitches that need ironing out.
Not a single broken item, and you moved everything we own including some items we would have left behind. A very professional and excellent job by Tim, Jason and Cubie. They function like machines and remain pleasant. Well done!