Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe where disappointed with the packers at shipping orgin,
In Dubai during packing we felt the team of packers where inexperinced and rushed. What we noticed when we unpacked in NZ was many boxes with only a few items eg: 4 teacups and lots of paper in a whole tea-chest type box. Also these packers used only a few wardrobe hanger boxes and the other hanging closet clothes where simply thrown into a box including hangers. The poorly packed items caused more volume and more shipping cost to us. They could have broken down some of the furniture eg; taken the legs from the dining table taking up less continaner space.
The delivery team in NZ where efficent, friendly and helpful - putting the boxes where we asked without fuss and making a stressful day easier.
Its a shame that the team in Dubai let down this move for us. We have learnt our lesson and feel strongly about letting people know to question the movers more througly for their move.
Friday we had Leon and Mitch (plus a temp) do the shift for us from a lock-up in Blenheim to property (on a hill) in Picton. I’ve done PLENTY of shifts over the years, and without doubt Leon and Mitch rate as the best ever! For a start, they are friendly, personable, enjoy a joke, and they listen to instructions. Leon is not just a good packer, he’s exceptional. A good packer that keeps your valuables safe needs to be smart, and he is. But the main thing with Mitch & Leon is their attitude! 11 out of 10. It’s stressful shifting, as a slack attitude from workers ultimately ends up in damaged goods, bumps and bruises on furniture etc. That really brasses people off, especially a perfectionist like me! I could go on about their insane strength, but no-doubt they’ll read this and their heads might explode! Suffice to say I’ve NEVER seen anything like it! These guys are insanely good! Look after them!!! True company assets!
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Thank you for your assistance in delivering my consignment, service was brilliant and I will recommend Conroys. Thank You.
Several items were broken, including one box of china. Took over two weeks to arrive. Delays with trust making payment, which delayed pick up.
My tv has no power, there for it has been damage.
There was some confusion with the packers team over whether they were doing a full pack. However they resolved this quickly, professionally, and pleasantly, so we felt very supported.
We used Conroys the first time in 2010 when we moved from Johnsonville to Waikanae, they did a super job so we decided to offer them to job of shifting us from NZ to the UK. From day one, it was a breeze, the estimator arrived bang on time and estimated that we'd need a 20 ft container for all our worldly possetions. That estimate turned out to be absolutely spot on, there was about 30cm's of space left in the container by the time the packers had done thier work. The guys who came out to wrap and pack were really good and whilst they all had real concerns about what was going to happen with Covid, they did a superb job. Our goods were then shipped on the due date and arrived in the UK on the date they said they would, the agent in the UK was also really superb and we are currently waiting for our house purchase to get completed so that they can deliver our things to their next home here in the sleepy seaside town of Teignmouth, Devon.
Our experience has been one of professionalism from the outset, excellent communication throughout (not matched by my own I hasten to add, sorry Conroys, I'll get my act together soon.) and a superb service at a reasonable price.
Thanks to you for everything, especially at this very challenging time.
Peter