Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy daughter used you before so she recommended you when I had a choice to go to a cheaper alternative. I was disappointed when I gave all the details of access but these were not read or ignored by the driver. The address given was Edward Street but access is in Victoria Street - they went to Edward Street and had to lug it around. At the second stop the address was given as Grant Road as you ask for the address but I clearly indicated access is via Little George Street. We had to wait a further 5 minutes for them to drive around when I am paying for their time it is expensive and annoying.
Thanks Conroys for the awesome service from communication from the start to finish,appreciated. Top service cannot fault.
A difficult shift, hard work done with good humour- 10 out of 10
The whole team were professional and just got on with the job. We would definitely recomment Steve Meadow. He was a very hard worker. He did our garage first and then packed all our china and kitchen. It was a big job and he just kept at it until it was done. Thank you Steve.
Just concerned about the rushed delivery as the driver needed to be in Hamilton for another job.
Punctual and goods wrapped well. happy with everything
Thankyou to everyone, you were all absolutely brilliant. Fond Regards Maree
Customers Services -
Rebecca has been amazing , she was always very patient & understanding with all the times I had to do change dates due to Covid19. She has fantastic Customer Service skills & Conroys are very lucky to have her.
Peter Seymour , Nick Dobson & Scott also gave exellent service .
Packers - Lily & her off sider doing the packing worked really well.
Loaders -Tony & his off sider were also fantastic . They worked non stop & packed the truck to its utmost capacity. Tony certainly know how load & is an asset to Conroys
Delivery - The 2 guys who delivered & unpacked the truck really let Conroys down. They were an hour late getting here, hadn't brought the ladder to reach the high items .My daughter even had to remind them that there actually was a ramp under to truck to use instead of jumpimg down off the tray !!
The driver was swearing & cursing that there was so much to unload & it was a lot of work in fact he was forever on the phone & wanting to stop & have smoke breaks, he had to be told a couple of times NOT to smoke in the garage.They did not assemble any of the beds either.
Great and friendly staff, kept us updated at all times and made sure we knew when were and how things were going.
Delivery people did not assemble the dismantled items although we were told to do so in the quotation. The service when it was picked up in Auckland was good but because of this, we were a bit unsatisfied.