Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIn the face of what has happened in nz. They went beyond the call of duty. Very professional staff very helpful noting was to much trouble.
We were extremely grateful that the Conroy team managed to move us out of our home just prior to the lockdown. Your team worked hard and efficiently and we are so very relieved that it was all done in the nick of time. We truly appreciate their effort and commitment to make it happen. Thanks to to Dave, MD, who was very supportive and professional throughout the process. We really can not thank you enough.
If there was anything negative to be said, it's only that at the end of the day everyone naturally got tired but that did mean that we ended up with a few nasty scratched on our wall, ceilings and doors. We also note that the contents were packed in a truck and not straight into a container which means double handling of our goods. In the scheme of things it's nothing and we can only be grateful for what you have done for us.. Please do pass on our most sincere thanks to your team for their effort and support during what was a stressful time for us. We wish you and your families a safe time during the lockdown.
Both the packers were really careful & respectful & did a fantastic job with a good sense of humour. There were an extra 3 people to help unload so 5 in total so that was very hectic & a bit more rushed but very helpful.
lovely and very obliging
1. The communication and customer service in HK under Links is better than that here.
2. The delivery arrangement did not cater the capet situation, it'd better to arrange a mat and plastic shield to wrap mover's spot shoes...
The guys who packed and unpacked our stuff were fantastic , great workers ,and really nice guys and helpful.. Sydney ones were awesome as the ones in Christchurch both lots were great ... office staff were really great too easy to work with and helpful ... yes I'd recommend Conroys to everyone ...thanks
All the dealings I had with Napier staff were excellent, the 2 Gisborne guys who loaded the truck were awesome, however the guys who unloaded in Tga were, to quote my daughter who received the goods.. "cowboys". They were rough and some of my furniture is damaged
Delivery of my furniture was due on Thursday 26 March, day after total shutdown. However Mark pulled a rabbit out of a hat and managed to arrange it for Tuesday afternoon. He couldn’t get extra labour though due to the shutdown so it was just going to be the driver and me! While I managed to help with a few items, Robin (the driver) pretty much did it all himself so I rate him as an absolute hero. Both Robin and Mark are absolute stars for enabling me to move into my house before the shutdown!!! I’m very grateful.
The whole overall process was quite painful and got rediculous considering how much it cost me, then once the delivery truck left I looked down on my brand new driveway to find your truck dripped oil on it. I wouldn't expect anything else considering the whole price was like pulling teeth.
Thanks for your removal services, it was a pleasant experience whilst some what logistically challenging to the remote location of the property, thanks for your efforts.
Best regards
Wes
Fantastic service the guys were friendly and delivery super quick in difficult times. Thanks so much
Obviously we are in difficult times with fast paced changes taking place. However we only received the official email cancelling our removal service the afternoon before we were due to move. If we hadn't been proactive and contacted Conroys ourselves to understand the situation this would've been far too late.