Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe communication from Nathan and Kirsty was to pick up 8am one day and deliver following day
but this did not happen, as the manager rung and informed us the day before that the men would be our way by 9am (which they were) and try and do it the same day
He asked me to contact him as soon as the settlement went through, but when I did he was not really interested in what I had to say
So the 2 men delivered our things - they were tired and in a hurry because it was getting late and they had had a long day.
Concerned that they did not actually get a good 1/2 hour time out - like a 12 hour shift and there should be more than that - time out.
I feel they were "pushed" to complete the work - where if this had been communicated to us - like be HONEST - as we had already booked a motel room and Nathan and Kirsty had assured us 3 times - that it would be a stop overnight process.
The guys were great and pleasant. I hope they get well paid for the time, effort and long hours they do. We feel they were pressured to complete the job that day - and really they should have turned up at 8am as promised - which meant they would not have hurried so much with the delivery. If my husband had not helped then they would have been longer - which was no sweat.
Thank you, Yvonne
Great friendly movers with obvious experience, unfortunately still waiting on some stuff to arrive
No communication from one office to another - Auckland and Napier.
Limited communication with customer service....forever chasing things up with them.
What you are told and what actually happens, from one office to another are very different.
Incompetent people.
Customer service great, until after you pay. Confirmation your goods have sailed and then told a few days later they didn't make the ship at all but apparently that's not Conroys fault??
Great service and very easy to deal with. paper work to a minimum. Thank you.
I booked online a week before the move & I hadn't heard from Conroy's so I called them the day before the move & Peter told me the job hadn't been booked in so he went & booked the job in. Our 2 movers were great.
I had wonderful service with Conroy Removals. From the start Cam at the Porirua branch and Joanne were very accommodating. In Auckland, Falou and Rebecca provided excellent service. I recommend Conroy Removals.
Excellent service, timely communication, the three gentlemen who unpacked the container were professional, respectful and did a great job.
Thank you!
The guys we had to help us shift were very helpful and did a great job, just a shame the truck wasn't abit bigger so that everything fitted in , in one load.
We are a return customer based on previous service. This time was a liitle disappointing in that damage occured to the building front glass door but no-one made us aware until we were contacted the next day by an irrate building services manager!! We are now involved in a multi party discussion to try to sort this out, with talk of bonds being witheld, insurance claims etc. Looking for Conroy to take a lead and sort this out please.
Great support from Ben in the Christchurch office at rearranging time to deliver. Great team unloading furniture and boxes who ensured all electrical items were in working order. They had fun and obviously enjoyed their work. Efficient and fast