Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
The guys were effeicent, friendly and helpful. This is the 6th move Conroys have done for us and once again they did a great job. Thanks Conroys!!
Great service, nice friendly staff and good communication :)
Conroys were very efficient. The guys were friendly, polite and we just stood back in amazement at how these guys worked. Being a bit older we were so grateful that they placed all our furniture where we wanted and boxes in places that made it easy to unpack. The guys that loaded the truck loaded it well and looked after our gear. Thank you for helping make our shift easier.
My fridge foot was lost by your team which is disappointing otherwise I was very happy.
A few items damaged, minorly but quite a few.. seemingly just dropped items or crushed when specifically marked and wrapped with fragile tape. Little fridge door dents is a no no.. This in part could have been due to the rush at the end of the day with staff having to unload in the dark down steps without adequate lighting using phones to light the way and also 'a lot' more packaging required on our behalf. I had asked if they would have preferred to work in the morning and was declined. In saying that, every single person we dealt with was amazing, courteous and all worked extraordinarily hard to get the job done for us! Pack items as if your life depended on it is all I can say. Stuff happens!
Can do attitude, courteous and efficient.
Thank you for a great move. It all went very well apart from the boys being late on the Wednesday which resulted in our buyer's truck and buyer waiting at the gate and consequently got pushed out by the real estate agent. Apart from this hiccup everything else went extremely well. We have had only one breakage so feel that is acceptable. I would like to shout out to the boys - they were polite, friendly and extremely hard working. The office staff Jo and Cam were 'onto it' and kept me up to date with times etc before the move. All in all a really good outcome and I have already recommended to my vendor that they use Conroys for their move once their property has settled.
I felt really sorry for the guys who delivered our furniture in Wellington – they got to our place at 8.30pm on a Friday night. They were in good spirits and did a good job, but they were obviously overbooked for the day. I hope they get overtime for that :)
Other than that, everything has been awesome. The guys who packed and moved us in Australia packed everything really, really well. Communication was great, it was just those poor guys on Friday. I understand about trying to keep all the clients happy, but please take care of your workers.
The moving people on the pickup end did a really efficient and effective move for us. The team were all very professional and amazing. Exactly what we paid for. The problem came on the delivery end. I want to firstly say the delivery guy was amazing and deserves a five-star rating personally. However, his team to help him unload our belongings did not arrive, and when he tried to contact them he had no answer. This meant my partner and I had to help him unload our belongings, and meant I was not able to have everything set up correctly, and I had to spend the next few days reorganising things as a result. We had paid for the support with unloading and setting things back up as I knew when did not have the people at the place we were moving to do this (my mother recently had had an operation, and my partner and I do not have the physical strength to move some of the items he had to in the end).
Overall, this should have been a stress-free move, but due to the delivery team not arriving, I feel like I paid for a service I did not receive. Your team was amazing and friendly, and the one delivery guy who drove the truck over was awesome but was let down significantly.