Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
Awsome service
Thank you for a quick easy move, prompt responses and easy to use on line booking. 
All of our belongings arrived in great condition, even the plate set was undamaged. Some dents to the top of the drawer set but that's to be expected. It did take a little longer than expected - but pandemic. We had never shipped anything overseas in that manner before, and the staff member corresponding with me seemed to get frustrated with my questions, but they did apologize to me for it later. Thank you for your services.
Pickup was as arranged. Delivery was carried out without any issues. Delivery driver was pleasant and professional. On unpacking it was found that each of the larger pieces of the bed had pieces broken off during transit but the pieces remained inside the packaging and can be glued/screwed back into place.
You advised that delivery would be the 12th, it wasn't until late afternoon that I was advised delivery would be the 13th. Guys who did deliver were lovely
All in all I was very happy with the service. But packers took 5 hours to pack and didnt seem to be in too much of a hurry but stacked it well and were nice and friendly.
Truck got stuck in our gateway and one side of the gate came off but they sorted it and fixed the gate.
Some extra guys came to help unpack at the new house and one in particular seemed much more focused on moving a bit quicker which was great.
Did really well put everything in the rooms they were asked to. Bought them pizza afterwards so hope they enjoyed that.
Unfortunately some things got marked and broken. The wheels for my study drawers, 3 were broken and smashed they said it would have been the weight of everything on top of it. My tv cabinet for the lounge has a deep groove in it and also quite upsettingly my dressing table has been terribly damaged and marked on one end on the top of the drawers. So a bit upset about that.
Everything went well from pickup to delivery. I realise with Coronavirus that things have been hectic but my comments below are FYI.
Despite filling my home delivery address into several different forms the driver was given our second address for our storage container. Thankfully he called in advance.
We only found out on the day the driver was already in Central Otago that our delivery was happening so a bit of advance notice would have been good. I was told the week before I would be advised when the load was at the depot and ready to be transported.
The Conroy team from both ends were easy to work with and approachable.
Throughout the whole relocation process Conroy's have been a pleasure to deal with. Their quote was highly competitive, their relocation team were incredibly obliging and efficient. The removal guys were prompt, thorough, accomodating and efficient.
The service was very good .The two guys very efficient friendly and helpful.
i will be in touch soon to get the carton refuse picked up
Regards
John Morgan
We had a long delay unloading waiting for keys, and all conroys staff were very understanding and helpful. They remained cheerful and a pleasure to deal with. Thanks, guys