Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHad two very helpful men shift me on Monday 18th May..Brian and Jason from Rangoira. They were so helpful and patient and took the time to explain everything to me regarding the process from pick up to delivery..Please pass on to them the great work..
Regards,
Kathryn Summers
Thank you for the excellent service provided to my family! The communication was always informative and accurate. Our house hold content arrived in excellent condition. Thank you!
Very happy with how things went even with the disruption of covid 19 the communication was good they always let me know where the items were and if any paperwork needed doing. Even though it was a unusual item being shipped and was packed by ourselves they were most helpful in giving advice on packing and packing materials and making sure that it complied for quarantine and customs clearance.
They were excellent in unloading and taking the furniture in the house as well as the granny flat so no complaints from here it just that I haven't unpacked alot of stuff because my partner has passed and so I don't know if any or none of the stuff was damaged during transit from Oz to Auckland and then to here and im not sure when or if ever I'm going to unwrap her stuff but your company done an excellent job
I was disappointed when arriving in Hastings to find that three ceramic handles had been broken of my chest of drawers, was told they had broken just one, still can't put up our slat bed as the packers have lost 10 out of the 12 pins needed to construct it. I would recommend Conroys, but packers, (not the ladies) the two guys loading the truck needed to be a bit more careful of customers property. This is the first time I have had this sort of problem, you have been very good in the past and your price for the shift was very good. Please try to find the bed pins or it will have to be an insurance claim for a new bed, unable to put it together without them.
Very efficient company.
The man packing in Wellington was a really nice and outgoing person. We remembered him from our previous relocation (he is Australian even if was working in Wellington).
The team in Australia from Aussie movers where really nice and efficient; they have been fast (they also were Australians). You got 3 starts instead than 0 only because of the great team.
It is you as Kiwi company non working well. You did not provide bubbles to pack my cristals and fragile porcellaines. You provided paper only to your team. You knew that I was not allowed to pack because of quarantine restrictions. You made an inspection on my household before making a quote, and you knew there were fragile items requiring bubbles. Obviously most of the fragile stuff got broken. You managed to ruin 4 different sets. It is not fault of the team because they would have used bubles if you had provided any. I will use you again only if I have to transport NOT fragile things and you are extremely cheaper than competitors . But I do not take the responsability of raccomending you to somebodyelse.
From my point of view, you decided to save money not providing bubbles even if you knew most of the fragile staff would have gotten brokeen.
Also, there is a small garden table wich is still missing. Can you tell me where is it?
Regards, Debora and Marco
I can not say enough about the hard working guys that help make our move stress free. Their professionalism and great communication during the move in Level 3 made what could have been a difficult time an easy affair. Even though I thought the move from Napier to Hastings was expensive I would hope the removal guys are on a good wage to reflect the heavy job they do. But all in all I am so glad we used your company to do our move. Ngā mihi tino nui #48