Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI'm not sure if Id use you again, I'd get more quotes. I was disappointed with your proposed charge of over $700.00 to pick up a table from Tirau as the truck went through.. and I still am working on removing stickers off furniture!
The end could have been better, they left cardboard boxes that they bought with them, they left them on the moved property and the new property. They were great in the initial move.
very impressed by intial contact, forms to fill, communication, administration checks. Some confusion re delivery acess to commercial storage units not having sufficent acess. Initiative shown re contacting residential address for delivery. Criticism: pot containers stashed at back of storage shed. Had asked pick-up person that they be accessable on deilery, However i may not have had this put on original request. Please inform removers that any garden items may need to be at front of storage unit.
We have been totally impressed by your communication and service through the difficult months of Covid-19 lockdowns and restrictions. The service provided by Conroys for transport both within NZ and overseas has been excellent - the administration, pick-ups, deliveries and pricing all of the highest standard. Thank you to David and all of your terrific team.... we are very happy customers!
The first time I used Conroy Removals to ship goods to NZ, I received email updates every step of the journey..even the name of the ship from MEL to AKL. To keep track of my items like that, was excellent. This time, I had to keep asking for updates. Not a huge deal, but I preferred the first scenario....especially as there was a simultaneous local shipment to Perth included. Apart from that, everything ran perfectly smoothly. Thanks. Jennifer SCOTT
Great services provided. Very happy with the Customer Services team, fast, friendly and professional! It would be much helpful if communication with the delivery team was also better as my shipment was separated into two loads in two different days without any prior notification.
Delivery people did not assemble the dismantled items although we were told to do so in the quotation. The service when it was picked up in Auckland was good but because of this, we were a bit unsatisfied.
My daughter used you before so she recommended you when I had a choice to go to a cheaper alternative. I was disappointed when I gave all the details of access but these were not read or ignored by the driver. The address given was Edward Street but access is in Victoria Street - they went to Edward Street and had to lug it around. At the second stop the address was given as Grant Road as you ask for the address but I clearly indicated access is via Little George Street. We had to wait a further 5 minutes for them to drive around when I am paying for their time it is expensive and annoying.
Thanks Conroys for the awesome service from communication from the start to finish,appreciated. Top service cannot fault.
A difficult shift, hard work done with good humour- 10 out of 10
Was happy with the service provided, everything went smoothly considering lockdown restrictions.