Customer Reviews

The instructions on the docket advised to communicate about pick up times and drop off times via text message, but this never happened.  This is my only critique.  

Great Service, was really easy to book and the price was spot on. No damage done to our shipment as well unlike most other transport companies. Thanks heaps 

 Friendly polite and considerate men. A good job well done. Grand pianos are not easy to move. Thankyou. 

Poor communication throughout process.  Was not given accurate estimations of when my gear would arrive which makes planning very difficult.  At one stage I was told 5-15 days but that was corrected when it was realised I was not living in Auckland despite me not having any business in Auckland and having booked for Christchurch. My consignment was held up in the Covid lockdown which was unfortunate and not Conroy's fault however I received no correspondence during that time.  I had moved into a new house so had no household items for that period. 

 I received more updates from the supermarket where I buy milk and bread during lockdown than I did from the company that was holding all my worldly possessions. 

When my furniture arrived it was damaged and of course I have to pay the excess on the insurance, no compensation from Conroys.  Have moved twice before with other companies and didn't experience near the level of difficulty that I have with Conroys.  Will not use them again and advise others to avoid.