Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe guys arrived right on time and were very professional, even helped out with my rubbish.
They also gave me a time that they would be at the destination and they were right on time. I was very impressed. Please can you let them know that I am most grateful for all they did.
Absolutely fabulous move your guys were fantastic thanks again! Will highly recommend
We were happy with our move even got to move a day earlier which was perfect for us. Nothing was broken and the guy was awesome highly recommend.
Delighted with our service. It was a tricky move yet the men had a ' nothing is a problem' attitude. Very much appreciated.
The two crew on the ground were both excellent, nothing a problem
The driver & helper was on time to uplift my stuff & had excellent manners & did it quickly. And delivery was really good as well unloading.
I would recommend Conroy Removals, they went above and beyond what we expected. The guys were cheerful, friendly and efficient. It was a stressful day but they definitely made things easier. Nothing was too much trouble.They were patient when we got the key late in the afternoon and then got stuck in and had our stuff unloaded and in the garage in no time. I can't say enough good things about this company and you won't regret using them
My move is not yet complete - we are at the midway mark with delivery expected early this week. Both gentlemen were lovely and efficient but seems to lack any knowledge of what was agreed.
This is my initial feedback
- none of my timber furniture was wrapped in blankets as agreed
- my couch wasn't wrapped until it was on the back of the truck
- an antique mirror was broken and neither of the gentlemen fessed up which was disappointing. I had to put it in the rubbish bin and simply move on with the move
- my expensive road bike wasn't boxed as agreed. It was wrapped in platstic and taped which is not the protection this bike should have warranted
- I believe some of the kitchen boxes may have been stacked on their sides - this could end quite badly however I have my fingers crossed
to say I am nervous about the condition of my goods on delivery would be an understatement. I will need to trust that nothing gets damaged and it all arrives undamaged.
Tessa
I was so impressed with the service . Right from the start with the phone calls and emails to sort the pickup and delivery times
The men that came to pick up and deliver my things were delightful, respectful and helpful.
I want to thanks the whole team that dealt with the shifting of my precious things.
Very friendly guys and great service definitely use convoys again
The uplift was hours later than what was confirmed. I NEVER received an inventory of my things because it wasn't completed during the uplift as they ran out of stickers. the drop off was a whole day later than booked. Not even on the same day, the next day! When you are moving from one end of the country to the other, it's stressful. I had someone drive 5 hours to meet the truck at our new house on delivery day, to find out that they weren't even coming that day! It was impossible to get a in contact with anyone. No one could tell me where or why things were late. It took multiple phone calls and emails to get in contact with someone. No correspondence about the delivery and uplift being late. My large flatscreen tv was damaged in the move, it was packaged by you and moved by you. I've emailed asking how to many an insurance claim, but no response. Boxes that are were clearly labeled fragile were squashed. I'm yet to unpack everything but I'm positive there will be other things broken by the state of the boxes.