Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersRight from the start we felt confident that Conroy's was the right company to look after our relocation requirements. Their pricing was very competitive and we knew from the start what the costs would be. No extras , no hidden costs.
The whole moving experience with Conroys was well organised, planned and excecuted. The packing team team did an outstanding job of wrapping and packing our belongings into a container in a day. A magnificent effort.
When, after almost 9 months we finally took delivery of our belongings at our new house, we were once again met by a very friendly team who unpacked the container and placed each item in its respective location.
The container contents were dry and had obviously been packed very well as there were no breakages or damage and when we had finished unpacking, the cartons and packing materail were taken away for us.
Conroy's has an amazing team of friendly, helpful and dedicated workers from the admin team through to the front line workers.
Excellent customer service.
Thank you Conroys.
The company stated that the truck driver would call on the Monday to arrange times, he called on the Wednesday about two hours before he was due. He argued that I needed to be in Tauranga at the new property early Thursday however the office lady said he may have other deliveries and may deliver my belongings on th Thursday afternoon. As he did not confirm this himself until late Wednesday, he was not happy that I would only arrive at the new property late Thursday morning. He asked me to call the office to discuss further however I stood my ground and told him his communication was the problem.
He also tied the loungesuite so tight that there are marks on the couch about an inch thick alonfg the edges, I will try to wash these out, but something to be mindful when transporting light coloured furniture.
Excellent sevice from very friendly and helpful staff from office to drivers and packers
We just felt the communication re our small delivery thru to Taupo was lacking. ie. delivery deferred and no clear communication as to when items would be delivered........ took us to follow up several times.
Really hard working well mannered nice guys . Thanks
Very friendly and professional packers and movers. All 4 guys were very efficient and obviously knew what they were doing. Thankyou Darryn, Huks, Lachlan and the second packer (sorry I forget his name).
I had a great moving experience - thanks Conroys. From Scott who visited my previous address and priced my move to Nev and Kris who did the physcial hard work at the pick up and also the delivery address. Nothing broken or lost.
The actual over all move was great and stress free.Dealing with the actual company, in regards to getting the boxes delivered wasn't so pleasant. I understand the moving world is busy right now but communicate with me aka the person who trusted you guys and paid a lot of money, what is happening. A simply email explaing to me first, before I had to play chase up, would have been nicer .And not being told, they won't take empty gas bottles or empty fuel canastors etc, I do understand why not but i would have prefered to have been told prior to the move and i would have had them put aside
Packers great and nothing was a problem for them. Same with delivery and unpacked.
Only hiccup was breakdown in communication. Not advised of time packers would arrive despite trying to ring 0800 and over 3 hours late on delivery. Communication again.