Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
Very friendly movers who picked up and delivered items, Rebecca was incredibly helpful for answering my queries etc. I had a bit of trouble with communication on Wellington's end. A few items were also marked and chipped but overall I'm pleased with the service.
The guys were on time and a great team. Dave especially. He also moved me into the apartment so that helped. I hope he is running the show tomorrow from Te Matai Road to the Mount. I do think though that they should be able to use some sort of shoe covers to take on an off. Luckily the rain had stopped.
The move went without any problems, Kane and Cam did a fantastic job and was a great pleasure having them, very friendly and helpful
Very poor communication between customer and Conroys. Difficult to get a quote quickly. The load arrived 10days late. I was never told there was a delay and how long it would be inspite of sending an email requesting the delivery date tbc. Good boys doing the removal though and reasonable price
We were very happy with the care and service that was given to move our furniture and would definitely use your Company again if we need to.. 
Many thanks. Would have scored you an 'excellent' - just needed a bit more communication, eg I was told the truck would arrive at 8am, but it was well after 9 - a phone call would have been appreciated. It was great how the staff remained pleasant and co-operative throughout - couldn't have done enough for me really.
Hi
i want to file a complaint. I am very disappointed with the service your company provided.
From the very being, I asked for the time of delivery but no body reply.
On the date of delivery, my package supposed to include installation of my furniture ( sofa, warobe etc) but worker don't seem prepared to do them. They don't even with a screwdriver with them!!! If I was not pushed them to unpack the 2 wooden TV boxes and they will just leave them there. Finally we have no choice but just asked them to unpack the packing of the furniture only.
After they left, we realised there are no screws with the sofa and we then contacted them to search them out from their truck.
After many calls and they finally told us they found it. They said they have left with the office. The office guy will contact us for delivery and everytime the guy promise will have somebody delivery to us. But is already 12 days but no screw show up. My sofa just leave in the middle of the sitting room.
If any body can help will be appreciated.
Regards
Jady
Today is 20 Oct and my delivery was in 10 Oct. on 9 Oct I email to your company to ask for the delivery time as the delivery address is nobody live there and I need to drive at least half hour to go. Your office reply is the delivery team will contact me late if the day. Finally no one contact me until 10 Oct and told me they already arrive!! Actually I try to call the office at 9 o clock in the morning and can reach any one. So I rush to receive the house and receive the things. I know that they need to unpack and install us back some is the things. But I didn't request them to do it and only request them to unpack done heavy things such as TV , sofa , carbinet and not request them to install back to me. Unfortunately unpack the sofa and throw the screw of the sofa. When I try to install is and call them immediately and they promise to find for me and call me back next morning. Finally no one call me and I call them again and they say can't find. I told them it must in their truck ask them find for me and finally they found it and promise to sent back to me and ask me to wait for their call. I wait for few days and no one call me and my sofa just can't install so I call them again and they promise sent back to me 16 Oct Friday but no one sent back . I call them again on Monday they promise to sent it to me on Monday .. again. And they promise to sent me on Tue and and call them ask around what time. They say around 1.30pm but now already 6 pm still not receive! I am quite frustrated and those non responsibility services. Also many things is broken after delivery but these nit cause me angry. I just want to get back the screw and install the sofa back!!
Very efficient service three polite men
Hi there,
Fantastic service though I really struggled the day before delivery as i had not received a phone call to advise what time I could expect the truck, I just needed to know whether it was Am or PM. I spoke with a guy by the name of Ben who I felt was utterly rude on the line and I felt like I was being an inconvinence by contacting the team.
Im not one to usually complain but when Im spending my money with you I think some kindness could go along way as I did my best to avoid having further conversation with him on the Friday.
Apart from that the guys in the truck were amazing and incredibly helpful, both ladies I dealt with (unfortunately Im unsure of their names) were both fastastic and really helpful.
Thank you for helping me relocate :)
Cheers
Jazz
Excellent Service and friendly staff