Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThank you Conroy for moving me from Gisborne to Auckland. Everything went very smoothly and arrived safely and was completely stress free.
Excellent hard working staff.
When I origionally spoke with Debbie she was very helpful and accommodating with our situation. We were advised there was a shipment due to leave with space availability othewise a week or so after would be another spot. With this I rearranged our flights and bought them forward, left my job earlier and packed ur home. Everything was scheduled and the guys that arrived to pack and uplift everything were awesome, nothing was an issue and they had everything packed and loaded. We had a date booked for a few days after uplift. Communiction then ceased, i constantly had to chase up for answers to see if our container had left as scheduled. a few weeks later I was then advised that our container hadnt left as scheduled due to the other half of the container not receiving their permits which meant our items were held back. No one mentioned this or anything to me until a couple of weeks after it was meant to go!! The next scheduled dte cme and it didnt get put on that either. By this time I was in Austrailia at a house with no items. When it finally left it was scheduled to arrive 26 October, this was oushed back to 3rd Nov, then confirmed for 7th Nov. When I followed up on 11th Nov i was advised it had just arrived that day. I am still yet to receive our container nearly 3 months after leaving!! With the origional dates it was booked on it was due to arrive shortly after we finished quarantine, as this hasnt happened I hahve had to go and ourchase house hold items so my chidren had something to sleep on, clothing to wear, kitchen essentials and basic day to day living items which has financially set me back ALOT!! Jaymee in Australia end has been amazing with keeping me udated where she can and trying to push through as priority due to this situation. I have also in this process been called advising they forgot to tell me about fees that were needed before packing certain items which they knew about prior to uplift and packing - Debbie was very understanding with this and helped alot! Another financial hit! I am still yet to receive my container but hopefully within the next week. I was disappointed with the NZ side (on both moves) Debbie Beech was super helpful along with Jaymee from Queensland. We moved to NZ using Conroys in Jan 2020 and then back to Perth in Sept 2020.
LAll the staff in the process were brilliant, from the price to the delivery. Give the boys a bonus
I was very happy overall. The supervisor/driver was friendly and very helpful. He handled everything calmly.
I had a small crack on my picture glass and he was honest to point it out that there was damage and was very apologetic. I advised that it has been there before and he had a very big sigh of relief. THe guys was great and service overall very good. I will definitley reccommend you guys. Only thing was that delivery was not on the same day, but it was a move between towns, so that was all good.
Thank you.
Conroys can't be faulted for the service provided. Prompt, careful, caring & considerate. Exceeded expectations - the men packing in Napier & the men unloading in Auckland were faultless - they all deserve a pay rise.
From survey to quote and moving out everything was super smooth. The packing and loading guys worked really hard and we’re always cheerful in what was a difficult property. Well done!
We used Conroys for our shift down country. We have had to go to storage for a month, so it was all in containers. The packers, Cain and Colby were incredibly efficient. It was all packed so well, and so quickly. The movers the next day packed those containers lke a game of Tetris. We are very satisfied, and will use them again.
Very helpful.
An extremely challenging move. A very expensive window from Opononi to Christchurch. Service , information and great care! Convoys are second to none!