Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHave had absolutely no problems with our Storage ( in Australia ) for 2 years and when we shifted back to NZ in spite of Covid ! Our shipment was delivered in the time slot we needed it .Staff here and Australia have helpful and able to answer all our questions
Please thank the 4 guys who moved us - they were so pleasant to deal with, helpful and cheerful - even though the weather was so hot!
The truck was packed to its limits by guys who knew exactly what they were doing! Excellent service. They must have done it all before!*!*!
The two men David and Mark were excellent, Thankyou.
I m still waiting 19 cts. Which I dont like I hv given storage well advance notice n still I hv to wait. I hv mattress but no bad acceceriiis for one bed my 2 suitcase etc. Pl. Response..
I m still waiting 19 cts. Which I dont like I hv given storage well advance notice n still I hv to wait. I hv mattress but no bad acceceriiis for one bed my 2 suitcase etc. Pl. Response..
Very pleased with the attentive service
Thank you..
We chose Conroy based on reputation of others that had used Conroys. Incidentally they we people who had moved city to city, ours was a local move. The team were punctual and courteous however they were somewhat rough with our belongings resulting in damage to our furniture and to our new property including breaking part of a roof overhang and causing scrapes along walls. Despite requesting 3 movers and the biggest truck, a smaller truck arrived that could not take accommodate our move, necessitating the supply (and additional cost) of another truck and more movers. We were also told on their arrival that they would not transport pot plants, garden gear - even cleaned tools and barrow, meaning we had to borrow a friend's trailer last minute, load and store. All of this resulted in a very stressful move that we have not experienced in the past by using other major removal companies both internationally and city to city, that were able to move us in one smooth transaction with no breakages or damage. My feedback to Conroys is to visit & inspect larger homes prior to approving a booking to make sure you have the right resources.
Conroys were very efficient right from the start with the online initial interview, prompt and very competitive quote, good communication with removal and storage agreements provided, letting us know the day before exactly what would happen on moving day, and that day going smoothly and on time. We were very pleased with their service and the polite and friendly removal team were a pleasure to have around.
Pleased with the service both directions, the staff were very attentive to detail.
Would recommend your company to my friends & colleagues.
Wish you well for future months and years...
Robbie..
The movers were very professional and friendly. Items arrived in generally good state. Reasonable pricing. However, I never got a time confirmation until I rang Conroy on the day of the move, and I also called on the previous day but the office staff didn't bother to find it out for us and instead connected us to the dispatch team who then didn't pick up their phone. Also the staff who gave us a quote didn't seem very professional. We asked at what price and unit size the quote was based on, and she couldn't explain.I would consider using this service again but Conroy should train their office staff better.