Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMy only complaint was I was not contacted to tell me what time the truck wd be coming on the Monday morning. When I phoned early on the Monday morning the customer service guy said they had phoned an left a message. I only have a mobile an that was number Conroy's had - no missed call an no message. Just as well I phoned as truck came very early
actual guys who did my move were fantastic but Conroy's need to make sure people know what time they are coming
We were very pleased with Kelvin & Colby. They were careful with our furniture and walls were not damaged. Both were friendly & professional. Full Marks. Well done.
Good job on both ends of the move.
Missing one piece of art and 1 night stand. Assuming it is still in NZ. Could have been shifted to our place at Ocean Beach. We were not in country to take part in the NZ portion of the move.
My experience with Conroy Removals was professional and stress-free from start to finish. The removal men were amazing. So thorough and accommodating. Nothing was too much trouble. I definitely recommend Conroy Removals and I would not hesitate to use them in the future.
Second time we have used. Guys were great. Especially Lester- loved how he was teaching his sons how to lift everything correctly. Great mentor and patient person! His boys were very polite. would definitely use again (though hope won't have to move for a very long time!) :)
Hi there,
A difficult move into an apartment with smaller than usual lifts. The removal went to plan with good communication from Conroy's staff who accommodated a quick move at short notice at a busy time of the year. There was also a change of delivery date due to a change to an earlier settlement date and this was also accommodated.
The only feedback to removal staff was that we had to request that the guy operating a removal hand trolley put something between the piece of furniture and the trolley to stop damage and also to place the rear side of the piece of furniture to the hand trolley-- perhaps this goes back to initial training. The guys worked hard and it was a difficult move into an apartment on a hot and humid day.
Many thanks Conroy's .
Moved from Tauranga to Akl, then Akl to Akl.
last move was superb! Arrived on time, worked efficiently and effectively, quickly and courtesly. Strong active team. Well lead. Cannot speak highly enough of the team. Now in "our" lifestyle resort I watch incoming neighbours struggle with their shift, not us.
Prompt, efficient and safe transportation of our goods at reasonable cost. Great service.
both our new couches left with black marks on them in highly visible areas...potentially the trolley tires running into them? very unhappy. On an hourly rate and they guys spent quite some time sitting down in truck and driver really was only interested in chatting rather than loading/unloading.
We recently used NZ Movers to move from Auckland and had they had a truck available on the day we would have gone there as they were unbeliveably good in comparison to our experience with Conroys.
The truck was 20 minutes late on both days. On the first day, there was a further delay when the driver had to go get a different truck. I would have thought that when I had my quote, everything like the driveway and access etc, would have been taken into consideration.