Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThank you for your excellent service, both in collection and delivery. Regards John
The two movers were excellent to deal with and took very good care of our stuff.
Was all good 5 star...until some of our stuff was accidentally left behind...these things happen but the total lack of communication from this point on was very disappointing...please send us a claim form for the items lost...
Jo in the Wellington office and Para in the Auckland office were fantastic. Friendly service, very helpful and informative. There was a mix up with our pick up with was sorted by the branch manager the next day, and I'm still waiting for an update on two missing items
We used Conroy 6 years ago when we moved from Johnsonville to Paraparaumu and decided then that Conroy would be the first company we would check with for our next next move. We were not dissappointed. The price was very sharp and the removal team a joy to work with.
An extremely challenging move. A very expensive window from Opononi to Christchurch. Service , information and great care! Convoys are second to none!
Thank you Conroy for moving me from Gisborne to Auckland. Everything went very smoothly and arrived safely and was completely stress free.
Excellent hard working staff.
When I origionally spoke with Debbie she was very helpful and accommodating with our situation. We were advised there was a shipment due to leave with space availability othewise a week or so after would be another spot. With this I rearranged our flights and bought them forward, left my job earlier and packed ur home. Everything was scheduled and the guys that arrived to pack and uplift everything were awesome, nothing was an issue and they had everything packed and loaded. We had a date booked for a few days after uplift. Communiction then ceased, i constantly had to chase up for answers to see if our container had left as scheduled. a few weeks later I was then advised that our container hadnt left as scheduled due to the other half of the container not receiving their permits which meant our items were held back. No one mentioned this or anything to me until a couple of weeks after it was meant to go!! The next scheduled dte cme and it didnt get put on that either. By this time I was in Austrailia at a house with no items. When it finally left it was scheduled to arrive 26 October, this was oushed back to 3rd Nov, then confirmed for 7th Nov. When I followed up on 11th Nov i was advised it had just arrived that day. I am still yet to receive our container nearly 3 months after leaving!! With the origional dates it was booked on it was due to arrive shortly after we finished quarantine, as this hasnt happened I hahve had to go and ourchase house hold items so my chidren had something to sleep on, clothing to wear, kitchen essentials and basic day to day living items which has financially set me back ALOT!! Jaymee in Australia end has been amazing with keeping me udated where she can and trying to push through as priority due to this situation. I have also in this process been called advising they forgot to tell me about fees that were needed before packing certain items which they knew about prior to uplift and packing - Debbie was very understanding with this and helped alot! Another financial hit! I am still yet to receive my container but hopefully within the next week. I was disappointed with the NZ side (on both moves) Debbie Beech was super helpful along with Jaymee from Queensland. We moved to NZ using Conroys in Jan 2020 and then back to Perth in Sept 2020.
Very accommodating removal and stacking team extremely helpful and efficient ... look forward to having everything delivered to our new home in January ... thank you