Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI had not seen this feedback request and have just sent an email to the team at Conroy. I have copied that email into this feedback request also:
We just wanted to express to the team at Conroy just how grateful we were for the awesome experience we had using Reuben and his team to move our belongings from Kelburn to Carterton on 22nd January.
We were not sure how it would go and they exceeded our expectations in every way. They were extremely well organised and capable and they took care to ensure that things were not damaged. Reuben was so obliging in helping place furniture in the new house and nothing was too much trouble. We are 75% unpacked and have only found 2 things damaged, neither is a major and we have no issue with them.
We have never moved before without suffering multiple damages, mainly to wooden furniture and breakables, this was such a positive experience for us and we would appreciate you please acknowledging their efforts and passing on our sincere thanks to him and the whole team who helped us that day.
We don't plan to have to move for a very long time, but will definitely recommend Conroy Removals to anyone else.
Thanks and best wishes
Sharon and Aaron Simpkin
Great service and really happy with the status updates from our shipment. Good communication. And our shipment looked like it has never been touched, no damaging at all. Higly recommend your company.
Connor in Auckland did his very best to make our move work for us. Highly recommend. This is the second time we have used Conroy's and we will use them again!
Good cominication onely one glas broken carefully unloaded and laughter from the workers !!! Shame that some Dutch ppl complained on Facebook!!! Due i experienced a verry good service nga mihi Roy
I was told it would be an 8.30 start so my. Brother and I travelled from Papamoa but the boys didn't arrive til 9.00.
They were nice and friendly but very casual and slow working taking 2 or more breaks so the job stretched out to 11.45 and I had things I needed to do elsewhere. If I hadn't had time constraints myself this wouldn't have been a problem.
The container seemed well packed so no issues there.
With your underestimation of the amount of boxes we would need I have been left with alot of items I am having to store at my own house which is inconvenient as my house has just gone on the market.
There was space left in the container where we could have put the boxes you hadn't allowed for but then the storage costs would have been prohibitive compared to what other storage places were asking. I had assumed a general container charge not a volume charge.
The 2 guys who delivered and unloaded my furniture were awesome. They arrived in middle of the day heat of 35 degrees and did the job with no complaint. Thank you guys!
Even though some boxers weren't tapes up properly the driver didn't tell me off. Instead he gave me some advice for the next time I packed and moved..... which I will remember! Cheers.
Also lots of communication through the office via email and phone re pick up and drop off etc. Thanks team. I'm all settled into my new house !
Marek
You guys have a great team.
Very Friendly and great to have doing the work packing up a house load then loading it into containers. In the hot sun as well.
I would have no hesitation in recomending and using your services gain.
Removal (uplift truck) from our Hawkes Bay home wasn't big enough which meant we waited around for several hours for 2nd truck to complete the removal - not ideal.
Otherwise excellent service from packers, all of admin team and the Porirua team who did the delivery to our new home were fantastic
Also very quick to come and collect empty boxes.
The 3 movers were efficient polite and respectful of our possessions.
The team who moved everything in to our house were great. The lack of communication to repeated emails prior to the move was unacceptable.