Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersInitially it was difficult to get hold of anyone to book a quote. However, once this was sorted, things went smoothly.
Great communication really helpful and supportive team considerate cannot recommended the team highly enough thankyou
James and Jade (?) who delivered our foods were excellent. They were Professional, engaging and best of all, had a real kiwi can-do attitude.
The men were excellent who unpacked the truck at our end in Taupo. A very long hot day for them, we were exstremely greatful to them for going above and beyond. Please let them now how much we appreciated their help.
Deborah Francis
Kinloch, Taupo
Hi,
While the guys were strong, careful, pleasant, helpful and nice to deal with- it was just extremely disappointing that they had no experience in how to disassemble my >100 year old Mason and Hamlin grand piano.
They were only able to figure out how the legs were to be removed once the piano was placed on its side with all 3 legs attached which was a dangerous maneuvre loading up one of the legs. They indicated they only had experience with more modern grand pianos where the legs unscrewed.
I would have expected for the price quoted to move a grand piano would include a pre move site visit where it was determined if the team assigned had the skills and knew what to do. This certainly happened when I have used other specialist piano movers in the past.
Without the piano issue, this moving team was A+., however it was the ability to move grand pianos that was the key to me choosing Conroys.in the first place.
50/50 feedback. Pick and delivery were amazing. The commutation in between was a bit off. Understandable COVID delayed a lot but there was not a lot of detailed information in between unless we contacted.
Some boxes were not labelled in detail so not sure wherewhat room they came from. ie Cabinet contents) apartment or garage)
Quote had TV boxes for the TV's but they were just wrapped in bubble wrap. One TV had a damaged base at destination. TV will be wall mounted at new destination.
Overall the company was very fexible and efficient. Great move.
I had trouble with where to ring for details of the removal of the goods. Fixed in the end and the goods arrived safely at destination.