Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe men who did the final pack up were rough in dealing with our belongings. My wife was not happy about how they handled our things. However, The two ladies who did the packaging on the day before were excellent.
efficient service. very happy . a little bit difficult to contact Christchurch depot but got there in the end.
The crew who moved us were professional, quick and very efficient. They were also friendly and helpful and I'd definitely recommend using Conroy if you're planning on moving house.
Was all smooth sailing, thanks so much
cindy
No hassle, all done well and as and when planned, thanks :)
Excellence service
We arranged to have some furniture picked up on a particular date and when I contacted them to see what time they would arrive I was told that they would try to get there that day. The woman in the office, Sarah, did try her best but basically operations did not have us booked in. They picked up the furniture the following day which meant we needed to stay an extra day in Christchurch in order to open the house. A week later we were contacted by a truck driver who asked about access to our property. We live rurally and have a gravel drive which is wide enough for big trucks (we built the property and had trusses, bricks, framing etc delivered without issue). The driver then said he had an 18 wheel articulated truck! Of course that was not going to work. The driver was also expecting assistance to offload the furniture as he was on his own. This guy was also pleasant and did what he could to get delivery organised but in the end our furniture went back to Chch after visiting Invercargill and Queenstown. The furniture was finally delivered and both the driver and his offsider were also good to deal with. I am not unhappy with the folks we had contact with, rather the overall operational approach which could do with some improvement.
The removal team was very slow, took a lunch and an extended bathroom break after arriving later than scheduled. They started the day by complaining from working till 9pm the previous day. I think they were fatigued and that's why their pace was no as it should have been.
I have used Conroy's in the past and was expecting better and faster service.
No hassles, easy move