Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMuch to recommend using Conroys - excellent packers in the home, our driver very helpful and considerate, all timings perfect and the loading and unloading crew all very helpful and easy to have in your house. Would have liked the furniture packed into truck a little differently as we have a lot of white furniture and there were many rub marks where blanket protection was either not there or not enough. Some marks have not been able to be repaired. We were a large volume shift and all things considered we were satisfied customers. Packing of the truck was our only area of concern because of the above issues,
Great service - a hassle free way to move a few items of furniture from Wellington to Napier.
Slow response to internet request for quote
A number of items got broken and damaged. Does not look like lots of care was given to my things. For exmaple my brand new expensisive Hi-Fi speaker has dents and deep scratches. A box that was labled Glasses (Fragile) has got a big hole on it and more. I am currenlty making a list of damaged and broken items with photos and would like to hear back in terms of how you handle such occurances.
Excellent communication at all times. Well packed and delivered. One item missed delivery but quickly found and personally delivered.
No communication about delivery at all, I phoned at approx 2pm on expected delivery date after waiting at address all morning, told container gone to Auckland but not my items, only to be then phoned by apologetic Napier office who tell me they weren't informed about my job and definitely didn't have items, items in Auckland. When items did arrive one of the delivery people said "they told you this was damaged right?" Foot snapped off bookshelf, now unusable. Disappointing. Actual delivery people helpful and efficient.