Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Star Rating
3 Star Rating
I recommend for international moves!
I was very impressed at how well-packed (or wrapped) everthing was on arrival (to Arizona from New Zealand). The packers and the movers in Wellington were on time and efficient. I had to pay extra for a "long carry" upon arrival in AZ due to the apartment complex not allowing the full-size semitruck onto their parking lot, but that is no fault of Conroy or even their partner in California/Arizona. I moved an entire one-bedroom apartment of furniture, personal effects, and kitchen items, and the only casualty was one cracked wine glass.The total time of shipment was ~3 months for a shared container option. The quote was also the lowest price out of several moving companies I looked at in both NZ and USA. I recommend for international moves!
Very happy with the service
Your staff were very good at what they do. They were friendly and polite but professional. We were very happy with the service. The only negative comment was that the blankets seem to be dirty, and left quite a mess over our furniture. For example our beds/mattresses will need a vacuuming. Our furniture all needed dusting. That was a bit disappointing.
Very professional and efficient
Amazing to have Conroy deliver our goods. Nothing broken, very professional and efficient. Communication the whole time was timely and clear.
5 Stars!
Great service and customer service experience
Great job by the whole team in Australia and New Zealand to deliver great service and customer service experience.
5 Star Rating
Treated with courtesy
I was very happy with the way everything was done starting with Jo and on to the people doing the removal and delivery. I was treated with courtesy and helpfulness by all involved. Thank you.
Everything arrived in perfect condition
Everything arrived in perfect condition. I was particularly impressed with the amount of information given to me during the shipping process, telling me when it was loaded onto the ship, to when it arrived in Australia, to how long Customs might take. Thank you Conroy, yes I would use you again.
Made the move quite enjoyable!
I am very happy with the help received from Lucas and Callum today. Lucas ensured the shifting of items was careful and strategic and they performed small miracles with big items. He is very professional and was patient with me as I had not spoken to the new neighbours about time and date of the shift so we were delayed having to close the truck every so often. Callum’s positive attitude and regular chuckle made the move quite enjoyable!
We were very disappointed in our removal on the 19 March. The two men were very friendly BUT unfortunately not overly careful with our property.
They arrived promptly at 8am as decided. Before leaving Sloane Place they had a smoke break at 9am, then another stop at 1025 and on arrival at the destination another 1/2 hour break. Our fridge has a dent on the front door, they broke a dining room chair, and scratched the wall putting the fridge into place in our new kitchen.
We don’t consider insurance necessary as we have used your company before and have been very happy with the service. Everything was packed ready for them to go and I would have thought three hours at a maximum would have been sufficient, along with the short distance drive to the destination.
Very disappointed in your service.