Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe person that packed and the uplift was great. The delivery guys were OK. What really made me upset was that I had specifically asked if our goods would be transferred to a truck and was told no. But they were. Now there is significant damage to some items, plus some damage to a brand new house and I will have to go through the claims process.
At the time of the move I would have totally recommended Conroys but 10 weeks after we've moved I'm still stuck with their boxes and despite multiple attempts by phone and email I can't get any action. When I called MaryAnne to leave her a message her voicemail was full. I'm at the point now I'm going to offer them on neighbourly and someone else can have them. I want my garage back!
All staff so efficient, friendly and helpful. Packed and moved and unpacked 50 years of possessions without the slightest damage and all on the promised time.
Would certainly recommend.
Thank you for our shifting of our furniture in storage from Blenheim to Hokitika. Your guys were awesome. We will certainly recommend you to others.
Most terrible movers ever used. So many of our items just thrown into the truck and broken to bits. No respect for any of our belongings - my daughters dressing table smashed, set of tall boy drawers broken, book case broken, tv damaged, fridge dented. Nothing but complaints from the removilist all day about how awful his job is and that he can't wait to get home so he doesn't "get arrested" and desperately trying to just dump everything and go. I had to dissmantel beds and put them back together myself even though it was part of our paid service. Truck couldn't fit all our furniture so had to make 2 trips - slowing down our settlement process. Nick the manager didn't even have to common courtesy to return our call on Friday morning. I can't believe that this is the way you operate a business. Absolutely awful experience and one we will be telling everyone to stay right away from and making sure that people know about.
This is the 4th time I've used your services and there were many issues that need resolving. My mattresses, except for 1, were not placed in bags as stated in the quote. My double bed mattress has water damage. I have photos. The base from the single bed has black marks. Not bagged. The driver of the vehicle from Napier to Matamata was fine however the young staff member sent from Tauranga to Matamata should be fired. He worer headphones the whole time so didn't hear me warning him about 3 times that he was going to smash my 2 seater into the top of the truck. Yes, he smashed a leg off my seated.. gave a photo. He didn't even apologize. There was other water damage including the blanket box and boxes covered in water. Obviously the truck leaked. The blankets used in the truck were wet. I look forward to your response.
Moving from Napier to Coromandel Peninisua was going to be a mission. However the wonderful team of young men who packed the truck made it so stress free. They were so easy to work with, careful with our possessions, did it with a smile and a few laughs, were polite and extremely professional. The same goes for the guys at the receving end. A wonderful team that we would recommend to anyone. Everything went smoothly according to plan. Well done Conroys.
Friendly awesome guys moving my stuff, thank you.