Customer Reviews

The packing ladies were great. 

Upon delivery one of the delivery men dropped our new fridge off the side of the ramp. As it is such a heavy item I would have expected 2 people to move it but only 1 tried and he was shocked by the weight, hence dropping it and badly damaging it. We've also found our new cooker has had all 4 of the adjustable feet broken off.

All the boxes items have made it safe and sound but the larger, unboxed items, did not fare so well. 

Good communication

Goods packed by your company damaged ie furniture items broken legs drawer pulls. Would suggest much better wrapping in the furture. 

Older guy was a tad grumpy but the move went well . Minor damage to a wall unit and it was a mission to get the lounge suite through the front door but mission was accomplished ! Other than that great service and price was good . Thanks , will recommend to others . 

Great team arrived at my new address which had limited access for my furniture, they did a fantastic job of lifting the furniture onto the roof to get it into the rooms as the stairs were too narrow for the furniture to fit.

The uplift and delivery are all good. Yet the communication was horrible after the payment for removal was done. The instruction for insurance was not clear. Still waiting for the invoice for insurance 30 minutes before the truck showed up, which was one hour late than scheduled. While the Auckland branch adviced the delivery would be on Monday and an update on Friday would be given if any change, there wasn't any communication till Monday morning when I called to find out it was never Monday and it was Tuesday. And then the delivery showed up 2 hours earlier than scheduled.