Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent communicatiion, friendly staff. Excellent move.
Shipment was received without issue. A slight delay due to Covid disruptions but otherwise no problems and were regularly updated as to status. Still in the progress of unboxing but so far everything is in good condition without damage.
I cannot recommend Conroy highly enough; moving is a stressful time, but from the moment I called their office for a quote to the moment the team delivered our belongings to our new home their service was outstanding. MaryAnne and Rebecca in the office were fantastic, they answered all of my queries and questions quickly and efficiently and above all they were friendly and understanding. As for Neville and the rest of the removal team, all I can say is WOW!! Ours was not the easiest of moves, but the team were friendly, helpful and they were happy from the moment they arrived until the day they delivered our furniture to our new home . Nothing was too much trouble for Neville, he kept us updated, briefed his team and kept them motivated over the two days. We felt reassured that our belongings were in good hands. I would like to say a huge 'Thank you' to everyone at Conroy and will recommend them to anyone who plans to move in the future
Overall good but would have been better if someone had come out before job to assess what size truck was needed to move in one trip. We had to hire two trucks over two successive days to finish our move.
The guys did a great job, nothing was too much of a bother for them. Friendly and hard working and packed the house in record time compared to other companies I've used who charge on an hourly rate! Would absolutely recommend them.
Communication from Joanne has always been great, prompt and friendly too. Online forms for submission are so easy to use.
Thank you
We were told by the person who came to our house to quote that our belongings would fit in a 20 foot container. Our entire household was going into storage and when it arrived it wouldn't fit in the storage unit we had organised (equivalent to 20 foot container) so we had to find an extra storage unit. They arrived late for pickup. They arrived at our destination late and there was only one person to unload so I had no option but to assist. We had been told there would be three people to unload. I phoned the office the next day to make them aware of my dissatisfaction with the whole process and was told they would get back to me.
I haven't heard back. Very disappointed in the service and lack of professionalism.
couldn't assemble my bed because of four missing bolts with halfmoon washers .... probably missplaced on packing didn't come off the truck in Devonport. I can send you a picture of the part.