Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat team that efficiently packed the container maximising contents all in record time. Very impressed with their politeness, understanding and professional manner.
Hard to get the Chch branch on the phone
We were told two days to pack and it was all done in one so we had to rush to get the last things done
Dan and BK worked tirelessly and were very careful with our stuff. Great job!
Guys initially thought they wouldn't fit my stuff in small truck, which worried me. But they got it in. No fuss, fast workers, polite and easy to work with. I'll use Conroy's again. Whole process was smooth.
Professional, experienced and efficient. Thank you.
Everything was well wrapped and nothing broken. Staff friendly and efficient. When removing from old house they/we forgot the fridge freezer and they had to go and get it next morning. But they were very good about it.
Hi Ladies, Rebecca, Caroline, Sophie and the Global team this end,
WOW - fantastic move with you guys. Everything was smooth from start to end. First contact, to pricing, to explaining, to pick up of goods when we had already left country, to arrival in Spain - then onto Global Shipping who got in touch promptly and kept in touch with us right the way through to delivery of our items from Holland to Santander, Spain.
I can't fault anything. Even the storage people in Santander have been amazing and signed our goods in and helped the driver. Thanks again.
We had a big house and a packed garage so the move took 12 hours of almost non-stop work by Conroys. Despite this, Daniel, Josh and Jayden remained unfailingly good-humoured throoughout the whole process, even though they must have been exhausted. John and I were very impressed by their professionalism and commitment to see the job through. They were absolute stars and Conroys should be very proud of the service they delivered.
Taz, Tangi and Lionel were amazing. So efficient and polite actually made the dreaded experience enjoyable. They were reliable, trustworthy and careful.
The system of putting the furniture in a container is great and the guys doing the loading in Hawkes Bay were great. Everything was ontime. Unfortunately the guys from Auckland who deliveried it were poor. I specified a small truck to get access to the property. They turned up with a big truck so they had to hire a smaller truck to transfer the furniture too to get access to my property. In the process of multiple load and unload they trashed the furniture and boxes. Huge gashes and rips in the side of brand new cartons. I'm not talking wear and tear, I'm talking about a gash with part of the carton ripped open. I had the BBQ covered but I had to intercede to stop one guy from ripping it. I'm going to have to refinish some of wooden furniture. Nothing broken or beyond repair at this stage with still a few cartons to go but a dissappointing finish to a good system and good start.
Poor at answering phones.
Poor communication from quote to removal people.
Our removal was not handled by Conroy but subcontracted out with out mentioning that to us.
We were told the removal team would arrive between 8.30am and 9am but arrived at between 9.30am and 10am.
We were told on the phone that the removal team would have sofa bags but they didn't have any and loaded the sofas on the base of the lorry
Unable to rebuild beds at the new property cos the removal team ran out of time.
Noticed 2 dinks on the fridge from the move.
The removal vehicle wasn't bigger enough for all out things.
I'm not happy that I got the email for this feedback form at 1am.
I sent an email on the day.Dave nd Dillion were awsome.I rated them 110 percent...we were very very pleased with their efforts prompt proficient pleasant no fuss...just great .Thanks Conroys