Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersYou guys have a great team.
Very Friendly and great to have doing the work packing up a house load then loading it into containers. In the hot sun as well.
I would have no hesitation in recomending and using your services gain.
Removal (uplift truck) from our Hawkes Bay home wasn't big enough which meant we waited around for several hours for 2nd truck to complete the removal - not ideal.
Otherwise excellent service from packers, all of admin team and the Porirua team who did the delivery to our new home were fantastic
Also very quick to come and collect empty boxes.
The 3 movers were efficient polite and respectful of our possessions.
On a really hot day the two removal guys worked steadily. and with cheerfulness . Thankyou
From getting the quote through to the packing and loading Conroys were very professional. The packers were friendly and efficient at a quite stressful time for us. Conroys kept us informed the day prior as to who would be coming the following day and at what time. Our possessions are now in Conroys storage so I am hoping the second part of our experience will be as positive as it has been so far. My only criticism is the inability to talk to a person at Conroys WHEN the packing is in progress. When I phoned repeatedly I got an answerphone telling me to leave a message. To date the message I left was not responded to. I would give a 10/10 if, whilst the packing/loading days are happening, I had been given a cellphone number of a person at Conroys for any queries I may have (the packers don't know the answers to some things that arise). During the move the communication FROM Conroys was excellent but only when initiated by Conroys - it needs to be two-way so that the customer can also get in touch.
My initial request via internet was a bit vague, I thought someone would get back to ask for more details nearer to the date. The two guys that turned up did a great job.
Glen helped eleviate the stress I was feeling on the day and his jovial but efficient manner relaxed my whole family making the day run alot smoother than anticipated. I would recommend Conroy Christchurch again and look forward to meeting the Tauranga after storage is no longer required.
Conroy were absolutely brilliant during the whole import process, except no one remembered to notify me as to when my goods were going to be dispatched from Christchurch. Unfortunately when I got a call from the truck driver saying he was 15 minutes away from the delivery address, I was 2.5 hours away. However we sorted the problem very quickly and I simply met him at his next delivery point, as I only had a small load it wasn't a problem. The driver was really helpful (it wasn't his fault) but someone in the dispatch deprtment needs to give a bit of advance warning
The 2 guys who delivered and unloaded my furniture were awesome. They arrived in middle of the day heat of 35 degrees and did the job with no complaint. Thank you guys!
Even though some boxers weren't tapes up properly the driver didn't tell me off. Instead he gave me some advice for the next time I packed and moved..... which I will remember! Cheers.
Also lots of communication through the office via email and phone re pick up and drop off etc. Thanks team. I'm all settled into my new house !
Marek