Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI didn't actually get to meet the movers as Mum delt with them in Christchurch and the real estate agent in Pahiatua. They both said the movers were amazing. Did their work fast, were friendly and great to deal with. With regard to the customer service, the two ladies I delt with were super professional and accommodating and made the process really easy. I couldn't have asked for a better hassle free process. Thanks
Good communication throughout process. Efficient friendly service at both Australia and NZ
Prompt efficient & friendly service at reasonable rates. We have used Conroys previously and would do so again.
The team from Conroys did a good job and they kept to the time schedule.
Scott was my initial point of contact and he quoted over the phone and was amazing, later turned out to be an accurate quote. Then MaryAnne followed up with a phone call which made me feel confident that Conroy's were efficient and well organised. My next contact was with Sally, who is obviously new to the job but found answers to my queries and always got back to me, and at the very end managed to locate a desk foot that came off during the move. The next contact was with Tim and Tremain. Tim was very personable but clearly doesn't usually do moving or packing, perhaps just drives trucks. Tremain was very efficient, strong, capable and virtually packed the entire truck, I was very impressed with him at this stage. Next came Nick and CJ (?). They were both lovely and unloaded the truck carefully and quickly. However, at end of the day, there was quite a lot of damage to our furniture - both fridges were dented and one of the bedside cabinets was very damaged, plus various other new scratches and dents to other pieces.
Your 2 men were excellent, but probably needed 1-2 more for the job. We had 15% more stuff than predicted, but we ended up taking quite a bit of stuff to the truck to help as well, which wasn't really the idea. An office relocation really needs a minumum of 3, especially given 1 stays at the truck packing / unloading.
Feedback is based on collection of contents only.
The removal team were friendly and efficient and from what I could observe careful.
Particually good customer service by MaryAnne Fernandes.
Video quote is great saves time.
Truck arrived on time Darcey, Steven & Krish were very helpful and did great job wrapping fridge etc. and loading truck.
Truck arrived in Rotorua on time and unloaded quickly with help from 2 local other crews.