Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersQuite happy with the service. Quick response to our questions, delivery of the goods within the time frame, the contact person, Lynn, very eficient, delivery boys with the truck happy to do their job. Their positive attitude helped a lot with the stress that usually is unavoidable when moving.
Thank you and all the best in 2021
Magdalena and Luke
Always great service and happy helpful staff.
Fantastic service! So glad i booked with Conroys. Prompt communication and personal service, both from HQ and on the ground. Crews at either end were professional, helpful and efficient.
Excellent service and the guys were very helpful and cheerful.
Thanks
Hi, From booking to final delivery - the service was excellent. I would like to especially thank the delivery guys. Our property was a challenge and it was very warm day! The head delivery guy Daniel (?) was amazing. He had a very calming influence on us and was an excellent organiser. We were very fortunate to have him.
Many thanks
Extremely poor communication, told 8am pick-up didn't see a truck until 1.20pm,(even though I have email proof of asking for an 8am pick-up, and was alled on the Sunday to be told this would be the case) furnuture was damaged upon delivery, furniture was not bubble wrapped when asked 3 times to do. Have asked to be called by managers, no one has called.
Why have no one called me about my insurance claims? They were noted on the delivery note.
This move cost $9500 + more for me having to fix conroy mess ups. This also caused undue stress in what is already a stressful time. From a company that talked about 'stress free moving
Literally the worst moving company I've ever used.
If I dont hear from someone with authority I will be taking this further.
My only complaint would be despatch (kyle?) No communication on when truck would be picking our furniture up and then truck being 2.5 hours late. No fault of the drivers. The guys loading and uploading our furniture were amazing!
Your front office staff, reception, distribution, and moving guys were helpful efficient and on task. Justin who delivered my stuff to Stratford was top guy. Got the job done quickly and cheerfully even though he was on his own (tough call).
Both Rory and Harry were great to deal with. Very professional and everything went smoothly. I hope they enjoyed the German beers when they got back home!
We had to wait 13 days for our plants to arrive that had been offloaded into a warehouse in Auckland without our prior knowledge. It was not until our original load arrived that we were told there had been a mishap.We paid serious money to use your services and the lack of communication was very poor. Even when the second load did arrive we were only given 20 minutes notice and we were 15 minutes away, so had to cancel a meeting to ensure delivery.
Such great cimmunication