Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe found the personnel of Conroy helpful and hard working. At least on the surface. However, handling of our furniture had much to be desired. A large dressing table mirror was cracked and rubbing scratches were made across our dining table. We bought insurance that was offered to us from them. It was neither explained nor any other level or type offered to us. As it is, no insurance pay out, we are out of pocket due to Conroy's bad handling. On top of that. Conroy's insurance person suggested it was our fault for selecting the wrong insurance (could've been more diplomatic). Though the people appear nice, I suggest a different removalist. One who cared and would be a little more careful with their handling of your belongings.
I was extremely impressed with the quick & efficient way the chaps offloaded and unpacked our shipment, they were friendly and extremely helpful
Very happy with overall service. My contents were packed by Conroy close to 5 years ago. No breakages at all and professionally done. More recently, my contents were collected and delivered by Aaron. The guys took care, were respectful and no problem to have in my home. Just need all the boxes to be picked up once the unpacking is complete. Thank you Conroy team once again.
Wasn't impressed with the delivery storage unit from Tauranga to Hamilton.
Overall Conroy movers were fantastic. The only negative I had was the arrival time, after 10am was confirmed by phone the day before, the arrival was closer to 10:50am, and I'm not going to remove a full star for that. If anything maybe a 1/2 star. That asside, everything else regarding the move was pain free. The two movers were very friendly and accommodating. Very professional and helpful. All our valuables were propery stowed and damage free, I will 100% recommend Conroy, and I will use them again when we move again.Thanks Conroy.
I had to take a minute to tell you what an absolutely fantastic job your team did with our move today. They were fast, efficient, professional, attentive, and they had big smiles on their faces all day. I won't mind telling you I was nervous--when Conroy's bid came in $1,500 lower than the next lowest bid, I thought there had to be a catch. No catch. Just great value and fantastic service.
THANK YOU for making this move smooth and hassle-free! We will definitely recommend Conroy in the future.
Pickup and delivery were fast and efficient the service exceeded my expectations. I would happily recommend Conroys to anyone needing to relocate.
Very good service and very flexible (we were delayed in getting the keys to our new house and the Conroy team were accomodating)
The whole experience with Conroys was terrible. I had booked for the furniture to be collected on the 1st of February and it was only collected on the 6th of February. I had emailed numerous times before and was told that operations would get back to me. They never did. I had to call them. This only happened because I called and insisted that it happened as it was due to be delivered in Dunedin on the 11th. As a result the furniture wasn't delivered in time and my daughter, who was going back to uni ,had to sleep on the floor until the furniture was finally delivered on the 18th, a whole week later than was booked.
Promised and paid for services were omitted, our property was treated badly and some hasn't yet been delivered. I run a company that has used Conroy extensively to freight joinery into Wellington from Christchurch, Auckland and Rotorua - I'll be seeking feedback from the team about their experiences now. Just really disappointed with what has always been a good company!