Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe booked 3 guys at 1030 , only 2 turned up at 1115am, the third turned up at 3:30pm. Various items were scratched during the process of moving from A to B. Guys were polite but once they started to get tired they started to rush the job. have to go to storage container and repack it all myself.
Was extremely happy with my recent relocation from Australia to NZ. Conroy kept me informed of the complete process from the beginning right through to the delivery of my goods. Very professional teams when packing and delivery, all items were carefully bubble wrapped and the wrap recycled when unpacking. From packing to unpacking, timeframes provided were met which enabled me to plan my time.
We were very happy with the engagement process, especially sending some photos of the packages ready to go.
However because they were ready to go we wanted them picked up as soon as possible and delivered. It took a long time to get a final invoice and then when payment was made to get confirmed pickup date and time.
In order to be delivered my daughter had to arrange friends to be in the house and this was difficult. Why can't Conroy deliver after 5pm ?
So excellent except for communications. Several times I rang and emailed and got little response. Once I rang Wellington and they transferred me to Auckland and I finally got someone to answer the phone.
Nathan was great. The guys who turned up to move the boxes were lovely. V polite and helpful.
Great team, and good we got the same team all bar one change for the 2nd time to off load from storage.
Just waiting for our credit for the storage, as it was only in storage for 11 days and we paid for a month originally..
Great move from start to finish once again! Jo is amazing to deal with and moving men great placing furniture and helpful.. thankyou
Good blokes. The tell Maori gentleman that stacked the truck and into storage was brilliant. He knew how to pack gear into a storage container to maximize the space like a pro.
Everything went smoothly.
Had so many issues with Conroys during my move. I had made an out of storage request to get my furniture delivered to my property which was confirmed via email. When the day finally came, I had no communication from them until I rung and was told that it was missed off the list and they couldn't deliver it. I then rescheduled to the following Saturday and had to ring again on the Friday to confirm that it was still being delivered and what time. Finally when my furniture was delivered, it came damaged, my brand new bed only had 3 bed legs, a drawer was ripped off with scratches and dents all over the top of my set and only half of the parts needed to assemble my desk could be located. Super disappointed as none of my furniture is now usable.
Couldn't ask for better service. Great bunch of lads at both ends and office staff made it so easy.