Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPoor at answering phones.
Poor communication from quote to removal people.
Our removal was not handled by Conroy but subcontracted out with out mentioning that to us.
We were told the removal team would arrive between 8.30am and 9am but arrived at between 9.30am and 10am.
We were told on the phone that the removal team would have sofa bags but they didn't have any and loaded the sofas on the base of the lorry
Unable to rebuild beds at the new property cos the removal team ran out of time.
Noticed 2 dinks on the fridge from the move.
The removal vehicle wasn't bigger enough for all out things.
I'm not happy that I got the email for this feedback form at 1am.
I appreciate the service Conroy Removals provided communication and friendly sservice was done in a professional manner both in Brisbane to its final des6. I can not fault the company as l was reassured of being nd made to feel important. Everything from the get go was efficient and done at the highest level of expertise, thank you so much for getting my house lot to me damage free, and yes l would use Conroys again thnkyou also for recommending Jet Pets they too delivered my babies safely to NZ. Cheers to all who were invlved definite satisfied customer. Kindest regards from me to you.
Excellent service from start to finish. Great to be designated one’s personal moving manager to contact for planning, and helpful, cheerful and very efficient men shifting the furniture at both ends. I highly recommend this company !
I havant opened all any of my glass windows, so I cant comment on whether all arrived safely. I will comment on how good the process is. All communication was very good. The two guys deliving my crate were excellent and very helpful.... 5 stars for them.
Brilliant from day 1. Follow up to check all was on track and to check details. Boys who moved us worked hard. Polite, professional, friendly and respectful of our contents. Bloody brilliant the wholw team made our move stress free. Highly recommend. Thank you.
Communication was awesome on both sides Australia & New Zealand, they kept me update with shipment arrival. Excellent arranging transport, no fuss no hassels! I have already recommended Conroys to other friends and family relocating.
Staff were perfect as usual
Excellent serviceand very good packing up
Excellent service. Prompt quote and patient with adjustments. Very efficient packing and moving. Staff members we met were hardworking and obliging and offered helpful advice.
The system of putting the furniture in a container is great and the guys doing the loading in Hawkes Bay were great. Everything was ontime. Unfortunately the guys from Auckland who deliveried it were poor. I specified a small truck to get access to the property. They turned up with a big truck so they had to hire a smaller truck to transfer the furniture too to get access to my property. In the process of multiple load and unload they trashed the furniture and boxes. Huge gashes and rips in the side of brand new cartons. I'm not talking wear and tear, I'm talking about a gash with part of the carton ripped open. I had the BBQ covered but I had to intercede to stop one guy from ripping it. I'm going to have to refinish some of wooden furniture. Nothing broken or beyond repair at this stage with still a few cartons to go but a dissappointing finish to a good system and good start.