Customer Reviews

Very prompt with the response to the query, arrange for the service and even on the day the movers were very professional and everything was done in a timely manner 

Thanks for your customer support, excellent communication and kindness. 

Excellent job really. The Tauranga boys were very friendly and man can they pack a container. Impressive stuff. The Christchurch crew were also fast and effective. The dealings with office staff were smooth and efficient. A great move thanks

Sadly I would not use your services again as the moment I had paid for your services your communication and customer service dropped to nothing. I was constantly having to follow up on what was happening and when my stuff was going to be here and felt really disappointed that you don't feel it's important enough to share this information with your clients. 

The people who I initially spoke to on the phone in auckland were often times quite rude and dismissive. Luckily I ended up speaking with a lovely man in the christchurch location and he promised he would find out when my items were going to be delivered and then get back to me and he did exactly that. The older gentleman who delivered my goods was also very lovely and had great people skills. Sadly his job was made a little more difficult as the auckland team who had put my stuff on the truck hadn't stickered everything properly to match up with the contents form. 

Happy to have my belongings now, but upset that it took so long and that the process was never fully explained to me. Why ask people to give you a date they want their goods by and also why give an estimated time of arrival of its going to be nothing a like and with no communication about why.