Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI was told it would be an 8.30 start so my. Brother and I travelled from Papamoa but the boys didn't arrive til 9.00.
They were nice and friendly but very casual and slow working taking 2 or more breaks so the job stretched out to 11.45 and I had things I needed to do elsewhere. If I hadn't had time constraints myself this wouldn't have been a problem.
The container seemed well packed so no issues there.
With your underestimation of the amount of boxes we would need I have been left with alot of items I am having to store at my own house which is inconvenient as my house has just gone on the market.
There was space left in the container where we could have put the boxes you hadn't allowed for but then the storage costs would have been prohibitive compared to what other storage places were asking. I had assumed a general container charge not a volume charge.
The 2 guys who delivered and unloaded my furniture were awesome. They arrived in middle of the day heat of 35 degrees and did the job with no complaint. Thank you guys!
Even though some boxers weren't tapes up properly the driver didn't tell me off. Instead he gave me some advice for the next time I packed and moved..... which I will remember! Cheers.
Also lots of communication through the office via email and phone re pick up and drop off etc. Thanks team. I'm all settled into my new house !
Marek
You guys have a great team.
Very Friendly and great to have doing the work packing up a house load then loading it into containers. In the hot sun as well.
I would have no hesitation in recomending and using your services gain.
Removal (uplift truck) from our Hawkes Bay home wasn't big enough which meant we waited around for several hours for 2nd truck to complete the removal - not ideal.
Otherwise excellent service from packers, all of admin team and the Porirua team who did the delivery to our new home were fantastic
Also very quick to come and collect empty boxes.
The 3 movers were efficient polite and respectful of our possessions.
On a really hot day the two removal guys worked steadily. and with cheerfulness . Thankyou
From getting the quote through to the packing and loading Conroys were very professional. The packers were friendly and efficient at a quite stressful time for us. Conroys kept us informed the day prior as to who would be coming the following day and at what time. Our possessions are now in Conroys storage so I am hoping the second part of our experience will be as positive as it has been so far. My only criticism is the inability to talk to a person at Conroys WHEN the packing is in progress. When I phoned repeatedly I got an answerphone telling me to leave a message. To date the message I left was not responded to. I would give a 10/10 if, whilst the packing/loading days are happening, I had been given a cellphone number of a person at Conroys for any queries I may have (the packers don't know the answers to some things that arise). During the move the communication FROM Conroys was excellent but only when initiated by Conroys - it needs to be two-way so that the customer can also get in touch.
My initial request via internet was a bit vague, I thought someone would get back to ask for more details nearer to the date. The two guys that turned up did a great job.
Glen helped eleviate the stress I was feeling on the day and his jovial but efficient manner relaxed my whole family making the day run alot smoother than anticipated. I would recommend Conroy Christchurch again and look forward to meeting the Tauranga after storage is no longer required.
Good cominication onely one glas broken carefully unloaded and laughter from the workers !!! Shame that some Dutch ppl complained on Facebook!!! Due i experienced a verry good service nga mihi Roy