Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe packing was too rough. Everything was mixed up and it was difficult to figure out what was inside each box to set a proirity in unpacking. Using better keywords and providing a rough list of items in each box could be very helpful.
Paperwork side of things online was done okay (but drop off contact details not given to driver for drop off in Auckland) and pickup was done well. Delivery outside promised time and I got a call from the driver the day before he was going to deliver as my number was the only one he had for drop off - The correct number should have been communicated to him. He then expected me to organise the drop off with my neice, I felt that his job so gave him her name/number - it has been dropped off
On time, exellant service
Hi Team
The two young men who came and moved us locally were a great asset to your company. Helpful polite and hard working. Well done.
Regards Mark and Edie
I had to send email to find out what time my goods would be delivered on Saturday. Apparently company didn't realize I 'd not been informed.
It all went well and it was a great effort to fit everything in the truck! The guy with the gingery beard was especially good, took care of the one fragile peice of furniture and gave great advice abut leaving my fridhge for a biut before turning on. Another guy asked at my new place when he was having a look around, if I was living threr alone...I think it was an innocent comment ...but as he knows where I live, knows waht stuff I have it felt a little uncomfortable. Another guy was smoking on my property which I didn't like but I didn;t feel up to saying anything. But overall it was great service.
The men moving us were very pleasant, helpful and worked hard to ensure the shift went as smoothly as possible.
I would use this company again.
Totally amazing...extremely informative, helpful and patient in a very stressful situation..ie: leaving homeown at age 80!! Nothing seemed too much trouble. The loading guys, Dave and Michael made it so easy. What were big issues for me they just took control over. I also appreciated the consideration and fairness regarding the finanacial area. Thankyou so much Conroys...