Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersYour packing staff have to be commended for an outstanding job.
The final form you sign needs to be updated. Wasn't too happy about signing a form to say everything has been unpacked, checked and rubbish removed. No one is going to unpack everything while the delivery guys are waiting, so we shouldn't have to sign off saying we have.
Other than that the whole process and service was very good! Was very delayed but we will blame covid for that :)
Polite and friendly but very clumsy. Did not not cover my mattress (that was in the quote), dragged and scuffed items and then dropped several light-weight items, damaging them. I made the job as easy as I could by moving nearly everything into the garage but they cut corners to make the job even quicker. The driver who worked both shifts was good and kindly connected my washing machine for me. The other two need to take more care. Lack of communication on moving in day meant the drivers had a long wait as they called when they had arrived in the area and I had barely left Auckland as I was waiting for the call from the lawyer. I have used Conroys previously and thought the service was great but will not use again now. Overpriced for the service received. No complaints for administration.
The guys who moved our furniture and belongings were great, friendly and helpful and worked really hard. We currently have our things in storage so will need them to be delivered to our new place in a few weeks. I had booked for pickup on a Friday and got a call to say they were coming on Thursday, after an initial panic a compromise was reached where they came late afternoon on Thursday and then got the rest of the items the following day. This actually ended up being easier and went smoothly, so appreciated the work around.
Was great service to start with everything seemed fine and I was very happy, but then came no communication my delivery was late even though I scheduled a day for drop off. When the truck finally arrived it only had half of my order I was.missing my ladder and two.leather couches which are very expensive. It has now been over a week and I still have not heard from Conroy's regarding the rest of my furniture I'm very disappointed as I had paid in full for all items to be delivered from wellington to auckland and i have only received half of my delivery and still have no word on where these items are. Very poor communication and I'm highly disgusted that there has been no information on the wear about of the rest of my furniture. Not happy!!!
This was a painless and pleasant procedure thanks to your organised company. We thank you for your efficiency and pleasantness. The Woods
Friendly and efficient removalists, took good care of our belongings.
Everything went so smoothly! Your company was the most affordable for our budget from all the companies I've found in Auckland. Communication was great! Delivery was fast and efficient. Customer service is excellent! Will definitely use your services again and recommend to friends
Excellant , carefull and worked out any problems easily.
Excellent service thanks! The three man removal team were very careful with our belongings and got the job done much quicker than we anticipated . They were a credit to your company.
The 3 guys i had were brilliant could'nt fault them, they were happy help in any way they could
Conroy removals was recommended to us and I would recommend them to others because they are competitively priced and do their best to meet their customers needs.
Good experience and I recommend them.