Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOn time and all done within an hour. Awesome work
The team that came in and picked up all of our stuff from our apartment in christchurch were absolutely fantastic. They were happy to accomodate a few little extras that I had forgotten to list which made everything far less stressful. They were quick, efficient and were able to have a bit of a laugh and a chat on what was a ridiculously hot day (hottest recorded day in christchurch for the past 20 years i believe?) and must have been exhausting for them. I have used Conroyu several times in the past and have always had fantastic service, which is why I will continue to use them in the future.
No communication about delivery at all, I phoned at approx 2pm on expected delivery date after waiting at address all morning, told container gone to Auckland but not my items, only to be then phoned by apologetic Napier office who tell me they weren't informed about my job and definitely didn't have items, items in Auckland. When items did arrive one of the delivery people said "they told you this was damaged right?" Foot snapped off bookshelf, now unusable. Disappointing. Actual delivery people helpful and efficient.
Much to recommend using Conroys - excellent packers in the home, our driver very helpful and considerate, all timings perfect and the loading and unloading crew all very helpful and easy to have in your house. Would have liked the furniture packed into truck a little differently as we have a lot of white furniture and there were many rub marks where blanket protection was either not there or not enough. Some marks have not been able to be repaired. We were a large volume shift and all things considered we were satisfied customers. Packing of the truck was our only area of concern because of the above issues,
Great service - a hassle free way to move a few items of furniture from Wellington to Napier.
Slow response to internet request for quote
A number of items got broken and damaged. Does not look like lots of care was given to my things. For exmaple my brand new expensisive Hi-Fi speaker has dents and deep scratches. A box that was labled Glasses (Fragile) has got a big hole on it and more. I am currenlty making a list of damaged and broken items with photos and would like to hear back in terms of how you handle such occurances.
Simon and I were very pleased with Conroy throughout the transport of our belongings from Newfoundland, Canada to Napier, New Zealand. The personnel who we had dealings with were all very friendly and helpful. We had been dreading the move - from an isolated part of Cnada and during a pandemic but they guided us every step of the way and their knowledge and professionalism was very apparent. We would not hesitate to recommend them to anyone contemplating moving internationally.