Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI had to take a minute to tell you what an absolutely fantastic job your team did with our move today. They were fast, efficient, professional, attentive, and they had big smiles on their faces all day. I won't mind telling you I was nervous--when Conroy's bid came in $1,500 lower than the next lowest bid, I thought there had to be a catch. No catch. Just great value and fantastic service.
THANK YOU for making this move smooth and hassle-free! We will definitely recommend Conroy in the future.
Pickup and delivery were fast and efficient the service exceeded my expectations. I would happily recommend Conroys to anyone needing to relocate.
Very good service and very flexible (we were delayed in getting the keys to our new house and the Conroy team were accomodating)
The whole experience with Conroys was terrible. I had booked for the furniture to be collected on the 1st of February and it was only collected on the 6th of February. I had emailed numerous times before and was told that operations would get back to me. They never did. I had to call them. This only happened because I called and insisted that it happened as it was due to be delivered in Dunedin on the 11th. As a result the furniture wasn't delivered in time and my daughter, who was going back to uni ,had to sleep on the floor until the furniture was finally delivered on the 18th, a whole week later than was booked.
Excellent quote service. Brilliant, friendly, efficient movers! Nothing broken and was done in a timely manner.
An issue we had was concerning communication around delivery time as we were told our things would arrive at the property after 3pm but the movers turned up at around 1:30pm and unfortunately we were not there and unable to let them into the property. They then rescheduled to the original time. It would be good to perhaps receive a 30 minute warning so that we are able to get to the place and be ready to receive the delivery.
The service details could also perhaps be a little clearer as we were unsure if fragile items would be wrapped and packed specially and when we asked the answer wasn't too clear but we got it sorted in the end.
Other than that all members of staff were pleasant to speak with and helpful and our things arrived safely and with zero damage.
Ants and the team were absolutely amazing. So helpful and friendly and professional. I wouldn't hesitate to recommend those boys. Thank you so much
Kind regards
Manda
Ps i have emailed and left a phone message as one of thr boys left his sweatshirt and sunglasses at my house...could you get Ants to call me to arrange a convenient time to pick up his belongings.. cheers
Great service , I couldnt fault the guys at all and would definitely recommend them to others .
Again wonderful team great communication engaged focused on care and customer service thank you
Overall Conroy movers were fantastic. The only negative I had was the arrival time, after 10am was confirmed by phone the day before, the arrival was closer to 10:50am, and I'm not going to remove a full star for that. If anything maybe a 1/2 star. That asside, everything else regarding the move was pain free. The two movers were very friendly and accommodating. Very professional and helpful. All our valuables were propery stowed and damage free, I will 100% recommend Conroy, and I will use them again when we move again.Thanks Conroy.