Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAwesome truck staff were on time with pick-up and delivery. Our one niggle was trying to get times confirmed for pickup.
two pieces of antique furniture were damaged due to insufficient packing material. More padding and more support would have avoided this. I am disappointed as these pieces have been in my family for generations and have never suffered this type of damage before.
Could not have asked for any better service in these Covid times , I received my possesions in a timely fashion & they arrivedl in good condition just as they had left me. One wrapped suitcase was unaccounted for upon unloading at my address but as I used a shared container they knew where it was ,there was constant communication until my suitcase was dropped off & all the shipment packaging picked up & taken away .
Prompt response and team manage to fit to our busy and changing schedule (due to multiple changes in move-in date for new home). Very accommodating and we are greatful able to move in before Christmas. Belief the packing services could be improved as it seems rushed and not all items were packed correctly, leading to a damaged TV. Glad we got insurance as we would have been out-of-pocket otherwise.
Conroy Removals have provided an excellent service. From the very start in providing me with a quote, through to packing and the final stage of uplifting and delivering. The entire process has been seamless. A great team of people, who have been professional, efficient and friendly. Totally recommend Conroy's.
Promised and paid for services were omitted, our property was treated badly and some hasn't yet been delivered. I run a company that has used Conroy extensively to freight joinery into Wellington from Christchurch, Auckland and Rotorua - I'll be seeking feedback from the team about their experiences now. Just really disappointed with what has always been a good company!
We found the personnel of Conroy helpful and hard working. At least on the surface. However, handling of our furniture had much to be desired. A large dressing table mirror was cracked and rubbing scratches were made across our dining table. We bought insurance that was offered to us from them. It was neither explained nor any other level or type offered to us. As it is, no insurance pay out, we are out of pocket due to Conroy's bad handling. On top of that. Conroy's insurance person suggested it was our fault for selecting the wrong insurance (could've been more diplomatic). Though the people appear nice, I suggest a different removalist. One who cared and would be a little more careful with their handling of your belongings.
I was extremely impressed with the quick & efficient way the chaps offloaded and unpacked our shipment, they were friendly and extremely helpful
Very happy with overall service. My contents were packed by Conroy close to 5 years ago. No breakages at all and professionally done. More recently, my contents were collected and delivered by Aaron. The guys took care, were respectful and no problem to have in my home. Just need all the boxes to be picked up once the unpacking is complete. Thank you Conroy team once again.
Wasn't impressed with the delivery storage unit from Tauranga to Hamilton.
All went very well. However, one of my pictures in a glass frame had the glass broken during the move. I have contacted one of your agents to claim this. Hopefully that is resolved soon.