Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersScott was my initial point of contact and he quoted over the phone and was amazing, later turned out to be an accurate quote. Then MaryAnne followed up with a phone call which made me feel confident that Conroy's were efficient and well organised. My next contact was with Sally, who is obviously new to the job but found answers to my queries and always got back to me, and at the very end managed to locate a desk foot that came off during the move. The next contact was with Tim and Tremain. Tim was very personable but clearly doesn't usually do moving or packing, perhaps just drives trucks. Tremain was very efficient, strong, capable and virtually packed the entire truck, I was very impressed with him at this stage. Next came Nick and CJ (?). They were both lovely and unloaded the truck carefully and quickly. However, at end of the day, there was quite a lot of damage to our furniture - both fridges were dented and one of the bedside cabinets was very damaged, plus various other new scratches and dents to other pieces.
Your 2 men were excellent, but probably needed 1-2 more for the job. We had 15% more stuff than predicted, but we ended up taking quite a bit of stuff to the truck to help as well, which wasn't really the idea. An office relocation really needs a minumum of 3, especially given 1 stays at the truck packing / unloading.
Feedback is based on collection of contents only.
The removal team were friendly and efficient and from what I could observe careful.
Particually good customer service by MaryAnne Fernandes.
Truck arrived late (confirmed 8.30am start but only arrived at 9.10am and then got off to a very slow start), short one person (requested 3, only 2 men until after lunch) and the truck was not large enough thus necessitating 2 trips. This was not ideal as the new owner of the property wanted vacant possession which is why I had wanted 3 men and an early start (with a truck large enough to remove all items in one trip). The afternoon arrival of more men and a hiace-combi did not resolve the problem in terms of the timing and vacating the premises on time. Very expensive for less than excellent service.
Always enjoy doing business with conroys. They are very efficient, trustworthy and reliable.
The team from Conroys did a good job and they kept to the time schedule.