Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersNot happy about the rough handling if furniture items on the Whangarei pickup. The Whakatane/Tauranga team were brilliant however!
Unhappy too that after starting on the bedrooms and loading those items into the truck the senior member of the team then proceeded to sit in the truck and smoke. (We have allergies in the family and the matresses still smell like smoke).
Damage includes:
- Bunk bed frames - surfaces have been scratched/dented/marked. These were in brand new condition.
- Bike - chain not feeding through any more and will need repair
- Some dining chairs also marked (these too were in brand new condition)
Thank you Conroys Sydney fantastic service and pickup from Arndell Park and delivery to my address in Ruawai. Have recommended your company throughout the NZ Facebook from New Zealanders returning from Australia. Thank you
A really excellent service from start to finish. I wish I had used Conroy for my house move last year!
Clear communication and regular updates as they occurred. Very happy.
thankyou
Hi,
Overall our move was good in some parts but very average in others. Unfortunatley we had a number of items broken/smashed/damaged by your movers - some that are one off and expensive pieces, they lost some of our inventory (a whole bed base, leaving us sleeping on a mattress on the floor for 2 nights), damaged our walls when moving furniture back into our apartment and we were not advised correctly about the time the movers would arrive to return our items from storage. Some of the movers were very good, pleasant and some seemed to rush and take less care with our items.
Video quote is great saves time.
Truck arrived on time Darcey, Steven & Krish were very helpful and did great job wrapping fridge etc. and loading truck.
Truck arrived in Rotorua on time and unloaded quickly with help from 2 local other crews.
I didn't actually get to meet the movers as Mum delt with them in Christchurch and the real estate agent in Pahiatua. They both said the movers were amazing. Did their work fast, were friendly and great to deal with. With regard to the customer service, the two ladies I delt with were super professional and accommodating and made the process really easy. I couldn't have asked for a better hassle free process. Thanks
Good communication throughout process. Efficient friendly service at both Australia and NZ
Prompt efficient & friendly service at reasonable rates. We have used Conroys previously and would do so again.
Wonderful service, quick, easy efficient booking with absolutely no worries and everyone is willing to assist. Communication for pick up was the night before and they were great, even though they said they may be a little late they were perfectly on time and again moved through the process very efficiently and took good care of the cargo to go. Drop off again was the night before and again they were great quick, careful, polite and efficient. Packing was done by us , however they ensured that goods were wrapped in blankets and carefully placed which was great to see. Would definitely have no hesitation in referring Conroy's they were great and an absolute pleasure to work with.