Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy with the packers and guys loading the truck.
The team we had moving us were excellent! Please pass on our thanks to all the organising team and to our moving team; Rohan, Paula, Ben, Alex and Luke who were amazing. Special thanks to Darryn whose humour and help above and beyond was very much appreciated! All round amazing. We have and always will use Conroys. Thanks all
Really great experience - they arrived on time and move was completed with ease. Moving is stressful and I was really grateful to have such excellent service and a smooth transition :)
Awesome work, professional and friendly team!!
Thank you to all the Conroy's team . Glen was so upbeat and understanding and went the extra mile finding things for me and was a great leader of his crew . Thank you also to Derek and ops for fitting my job in after communication error on the day .
It would have been great if there was better communication on the arrival of the truck. We were told 8:30am and they arrived at 10:10am slightly better when returning our container. Disappointed that my dining chair were all scuffed and corners of my kids bed. The admin service was pretty good.
Absolutely fantastic service, could not fault the communication, service and expert advice given throughout the process. Would thoroughly recommend these guys for anyone moving between Australia and New Zealand. Thanks Heaps Team!
My overall experience was good. Everyone was friendly and the two movers were very quick to unload the truck. However, I was a bit surprised how I had to push to get parts of the agreement done: assembly, unpacking. I only got the bed assembled (As agreed, IKEA style furniture were not to be assembled), but if the movers had removed the wrapping on all the other regular furniture, removed the wrapping for the bags and suitcases it would have been of great help for us. I had to call back the next day to get the boxes removed from the house in order to continue unpacking (we have no garage and it was raining). Had the movers done a little bit more on the delivery day, that would have increased my experience and satisfaction. Apparently I was lucky to have someone from Conroy in the area to collect the empty boxes and wrapping the day I called.
Thank you so much for your excellent service. We needed to move quickly so we appreciate that you slotted us in early. The two guys that shifted us were patient and helpful and kind, in fact could not have been better. In the future you can be sure we will be calling on you again and recomend you all.
initial misunderstanding with pick up & delivery time, men loading efficient, have not unpacked yet so cannot comment on condition of furniture etc
Good customer service. Appreciated that there were a few more boxes to be transported than I had anticipated and that this was not raised as an issue. However a shelf in the fridge was damaged during transit and a dent put in fridge whilst moving the goods into the property. Not a biggie but thought it was worth noting. Local Nelson team were friendly and helpful.