Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPleased
Overall very pleased with our move. Courteous, efficient service from start to finish. No real issues. 4 starts because a couple more contacts by email or text to confirm where we were up to with the process would have been reassuring. A better idea of the general timeframes ahead of the event, especially at the arrival port end, could have helped us plan better.
Very efficient
Good to deal with at both ends. Uplifting was super swift and unloading at the other end was amazing. If was late in the day at unloading and the local branch sent extra people to unload so the job could be finished before dark. All the personnel were pleasant and diplomatic and courteous. They came back and collected cartons when they said they would. Very efficient.
Fantastic
Fantastic service right from the initial inquiry. Very pleasant and agreeable team of packers and movers. Have already recommended to other people.
Some of the cartons supplied still had old notes "kitchen" etc on them and the new label might say "lounge" and it was delivered to our "kitchen" in our new house
I recommend you rub out all labels on the cartons before a new customer gets them - this will save a lot of confusion
Excellent
Excellent move by Mark and Kayne careful friendly over and above customer service , only negative we couldn't get packing done by Conroy . Date they offered meant 5 days living with a small amount of household goods.
Awesome
Thanks, your team were awesome!
Pick up truck arrived two hours early. There was no communication or ETA about this. The packing list was diifferent to what I had requested ( 3 x 3 seat sofa) instead 3 x sofa?? . Website said " wrapping of tables etc but this was not done instead just loaded onto truck with a few blankets. They seemed short of ropes. I had to give them my own straps to tie the furniture down.. I never got the straps back. Only two guys came to do pick up and in my mind this was not enough. Offce team were great to deal with however I feel operations need to improve.
Efficient
Awesome service, great guys. They were speedy, efficient and kept asking what else they could do. They took great care of our stuff. Would definitely use again.
Recommend
The communication was excellent! Would definitely recommend Conroy to anyone needing Aust to NZ removals.
Overall the packing team from the destination ( Melbourne) were very good and they were really good at what they did.
The delivery team here at Auckland were also very efficient and a great bunch of guys.
Unfortunately we have had a couple of items with damage, the worst being dents to the bottom door of the fridge and a dent to to a bedroom dressing table.