Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI recommended this company, good service.
Great company
Very professional and at a fair price
Would use again
Great company
Very professional and at a fair price
Would use again
We were very pleased with the service provided. the reason for only rating a 3 star is due to one staff member.2 out of 3 workers were great, the third was most times only choosing the lighter items to move(except for one table).if i had not heped to unload we would not hav finished when we did.The same person then attempted to connect the washing machine and after spending a long time then said there is something wrong with the fittings, Fisher and Paykel dont have the correct hoses we will need to call someone to connect it. When he left i spent about 10 seconds attaching the hose correctly. i am only advising you so that you are aware of his non work ethic as opposed to the other 2 employees who were fantastic. i dont recall his name, but it was not Rick (the driver or the younger lad) it was the person who was in charge of the paper work.As i said previously we would certainly use Conroys again but belieave you need to be aware of the situation.
Regards
John and Lynne O'Brien
Everything was very easy. The Conroy staff were always helpful in respect of every matter that came up.
Even the guys who did the final delivery were excellent, they took our stuff uostairs and offered to stack it.
The guys that came to unload were friendly, efficient and most helpful. Communication was good also. Highly recommend using your service.
First let me point out if I could rate the guys that packed our belongings prior to uplift seperately I would give them 5 stars. They did a brilliant job and we only had one little breakage during that process. Also the administration team that I dealt with and the guys that delivered our items I have no complaints with.
We shifted house at the end of January and the bulk of our belongings went into storage with Conroys. When it arrived there was hardly a piece of furniture that wasn't pre-wrapped that arrived unscathed eg rimu/matai dining table, oak tallboy, kauri coffee tables, filing cabinet, office desks, not to mention the things that were broken. This all came down to the removers, as we witnessed the way some of our furniture was handled and the damage that was done to our old property. This included gouges in the walls and door frames and a large chunk taken out of one the tiles in the entrance way.
The packers had clearly marked what was in the boxes and whether it was to be top stowed, fragile etc. However the movers clearly took no notice and just jammed things in anywhere. For example a large lampshade was dented and the hard inner lining all cracked, even though there were clear instructions on the box. Clearly there was to much crammed into the container and more should have gone into the overflow truck. I would never use Conroys again and certainly would dissuade anyone who was planning too, as even though the removers were only part of the process this is where all the damage was done.