Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMost issues were around communication. Left details in instructions area to contact day before pick up and delivery, this didn't occur. I had to chase up on day of pick up to see what time furniture would be uplifted, was told late afternoon, driver then turned up at 11am without warning. Had still heard nothing with regards to delivery a week later so rang and was told delivery would be at 8.30am next day. I rang at 9.30am next day after no one had shown up and was told they were sorry they had forgot to put my furniture on the truck. I couldn't quite understand this as I thought this was the crutch of the business putting furniture on trucks and delivering it? My furniture finally showed up mid afternoon.
Everyone I dealt with though were friendly and understood my concerns when I was talking to them.
The service was professional, prompt and friendly. Having Nathan arrive for our quote made a big difference to who we went with. His knowledge of Conroys was authentic and made our decision easy to go with Conroys. Dealing with Brooke was efficient and any questions or queries were quickly answered. The moving guys at both ends Dave, Jed, Neville and other person, sorry if I've got your names wrong we're very professional despite the hold up of getting into the property. They worked tirelessly. Thank you everyone for making our shift so much easier than anticipated. We would recommend your company to anyone. A million thanks. Allan Oakden and Suzanne O'Connor
Good customer service. Appreciated that there were a few more boxes to be transported than I had anticipated and that this was not raised as an issue. However a shelf in the fridge was damaged during transit and a dent put in fridge whilst moving the goods into the property. Not a biggie but thought it was worth noting. Local Nelson team were friendly and helpful.
Very happy with the packers and guys loading the truck.
The team we had moving us were excellent! Please pass on our thanks to all the organising team and to our moving team; Rohan, Paula, Ben, Alex and Luke who were amazing. Special thanks to Darryn whose humour and help above and beyond was very much appreciated! All round amazing. We have and always will use Conroys. Thanks all
Really great experience - they arrived on time and move was completed with ease. Moving is stressful and I was really grateful to have such excellent service and a smooth transition :)
Awesome work, professional and friendly team!!
Thank you to all the Conroy's team . Glen was so upbeat and understanding and went the extra mile finding things for me and was a great leader of his crew . Thank you also to Derek and ops for fitting my job in after communication error on the day .
It would have been great if there was better communication on the arrival of the truck. We were told 8:30am and they arrived at 10:10am slightly better when returning our container. Disappointed that my dining chair were all scuffed and corners of my kids bed. The admin service was pretty good.
Absolutely fantastic service, could not fault the communication, service and expert advice given throughout the process. Would thoroughly recommend these guys for anyone moving between Australia and New Zealand. Thanks Heaps Team!
This is the second time we have used Conroy.
The service was amazing. Even though your qoute was a bit more that others, it was well worth the extra $ for the service we received.
I will definitely use your services again. Maybe get a "multi user discount" next time. haha