Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAll ready submitted a good review but since unpacking boxes very annoyed to find leads removed from TV, amplifiers etc, glass dish in microwave removed. All of these seem to be packed separately but who knows where. Hopefully we will find them. Perhaps packers should keep leads connected to TV etc when packing. A lot of stress for $12000 plus. The actual removal and delivery was excellent. Pity about the packing.
I was disappointed with breakages (one box must have been dropped as I had china smashed) and damage to furniture. Your young delivery men in Nelson appeared to be inexperienced and not sure how to manoevre furniture, such as my 3 seat leather settee, around corners. I have moved several times, always packed my own possessions and never had any damage before.
Great guys . Great ppl on the other end of the phone, helpful and friendly. Guys that picked up and then delivered were on time, fast and friendly. Can't fault them at either end. You have a great bunch of guys doing the moving . Really appreciated them, in Napier and then in Chch.
From start to finish the moving crew I had were an absolute delight with outstanding customer service. They also went the the extra mile to handle my furniture with care, kept me well informed throughout the process and listened to my instructions. They excelled beyond my expectations.
This is the second time I have used Conroys & have no hesitations in recommending their services.
Thanks Conroy for making it a smooth move
Our belongings were transported in great condition but timing wise, pickup was 3.5 hours later than original ETA and on delivery was informed would get a 30min heads up before arriving at property which we didn't get. Communication regarding these could have been improved to avoid time wasting.
Job well done! Guys were a pleasure to deal with :)
The service was great, it did take 6 weeks longer than original communications but I work in logistics so I do understand the issues at hand. The only down fall was that I was asked to pay extra to have my items delivered after they arrived in Australia even though my quote was door to door delivery and my delivery location should have been taken into consideration when the quote was given and accepted.
I'm still waiting for my delivery.so no 5 star yet
No issues encountered
Great crew. Careful, efficient, helpful, friendly. 10/10.
Excellent communication and attention to detail, very reassuring and great advice given on moving. Packers very professional and great to deal with, good care taken with belongings which gave us reassurance, delivery on time, speedy process without any incidents, would happily recommend and use again