Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service, thank you
Although the workers were friendly and efficient, very obliging, we were disappointed with the lack of communication in respect of the delay (which you had no control of). But I would have liked phone calls or texts keeping us informed.
There was some difficulty working out if my deadline for pickup could be met.
I had to wait a 2nd day for picking up.
I thought the cost was way to high for the amount of gear I had. A stretcher is a lot different to a bed and I had a stretcher.
The people doing the pick up were very friendly helpful and seemed very efficient which was great
Okay so I origianally gave 4 stars despite the communication issues, but now with what I discovered at the destination, I have to recant and re-review. So not only was there no communication at pick up, at delivery the movers ignored instructions and put the washing machine in front of an obstacle. I told them to put it where I did because there was no way I could physically lift it myself over the obstacle. I was very clear that I have a bad back. Instead, the movers said "it won't fit there" (meaning the end destination just beyond where they were told to place it), and put it wherever they bloody well pleased. Do you have any idea how hard it was for me and my 60 year old parents to get it over the stairs and into place? Very. And yes, it fit!
And furthermore, my dining room table went on the truck intact, and when I went to look at it in the sleepout, it had been dismantled! I never gave permission for that. Now I have to put it back together again!
I'm happy with everything.
Guys were great and great communication by all admin too
Thanks for being so flexible and understanding, it certainly helped us get through the move in our tough family situation. Really appreciate what the whole team has done for us today. Just the delivery to go and I have every confidence it will go well.