Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAll requests on website .internet for quotes and all service should be immediately directed to communicatons of city of uplift for removal. I was only. able to get immediate date for removal after visiting the office personally. In Islington...this only has caused your star rating. Packing pickup staff in LYTTELTON f were amazing .
Great professional service
All of the staff I dealt with from the assessir to the truck drivers were really friendly helpful amd prompt. Moving was very stressful for us leaving after 20 years and we had a lot if big furniture. Nothing was a problem.
There was some delay beyond expected in getting the quarantine inspection. Not sure whether this was an admin or a quarantine inspector problem. Otherwise the whole process of moving was seamless with great communication and service.
Very friendly and efficient service from the guys who delivered our furniture. Thank you.
Darren was an excellent foreman. Clear in his explanations of what was going on. Clear about what needed doing. Good guy. Nathan Forlong the pricing rep was excellent to deal with. And he assisted more than he needed to.
I only managed the Auckland end o my comments are from booking your services and the Auckland pick-up perspective.
I would have valued having contact to tell me when the shipment was departing for Wellington and when it was going to be delivered at the Wellington end so that I could liaise with my clients and provide them with an end to end service - I acknowledge that I could have called you to find these things out but for a five star service it would have been great if you could have taken the initiative.
I run a concierge business and one of the things we do is move clients. We like to form partnerships with suppliers and we'd want to have that level of contact if we were to work with you again.
The two guys who picked up the goods from the Auckland location were fantastic - organised , flexible, mindful of time and efficient as well as polite and easy to work with. Please thank them from me.
Thank you for the opportunity to provide feedback
Sally
An excellent job done well. Very happy with our move. Happy, pleasant workers.
They communicated well, arrived on time, were extremely efficient, carieful, helpful and obliging.
They placed the furniture in the correct rooms and completed the move earlier than we expected.
It was the second time we used Conroy to move - and we would use them again
My daughter had her bedroom furniture, along with some other boxes, moved from Tauranga to Christchurch. When her stuff arrived in Christchurch her bedhead was missing, when she tried to get in contact with the Christchurch branch she left multiple messages that were never followed up and could not get into contact with them. I (her mother) contacted the Tauranga branch (who were superstars from the get go) and they tracked her bedhead down in Auckland. When speaking with the Christchurch branch they did not believe me that my daughters bedhead was missing from the rest of the stuff (not sure why we would lie about something like that) and proceeded to palm me off to management who were very unhelpful and never got back to me (hence why I engaged the Tauranga branch instead). Altogether the experience wasn't ideal and could have been handled by the Christchurch branch much better. Tauranga branch we really great and very helpful.