Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHaving moved internationally on a few occassions in the past, I am happy to say the team at Conroy were a great overall choice for our move. They kept me up to date with the progress of my shipment and overall the process was seemless. We have unfortunately experienced some damage to goods which has taken the shine off a little. Whilst most boxes were packed very well - there were just a few rushed boxes which may not have had adequate cushioning, and some haphazardly packed items. Unexpected COVID delays, may also have led to some double handling of items and thus uncresing the chance of mishandling. One half of our delivery team were super humans and did a fabulous job. A huge thanks to Tim and Alfie who went the extra mile and picked up the slack - still with a bounce in their step, even after unpacking the entire day and virtually on their own. I will now wait to see how the insurance process pans out. Based on my experience up to this to this point though, I would defintely choose Conroy again.
A++ service even thru these tough covid times
The whole Conroy's team were fantastic to deal with. They did a thorough and careful job and our move went exactly to plan.
The service was good and I have no complaints...
If I do however can make a comment/suggestion it would be to perhaps have "more hands on deck" during removal and delivery. Just more guys helping to load and unload.
Otherwise very good service and I am a satisfied customer.
But I nearly scored the overall experience a 1 star before I decided to score Conroys alone. You were fantastic, lovely friendly NZ removal team, quick and efficient and kept us informed every step of the way. Your UK partner Robinsons however didn't inform us at all about delays until chased and have just slapped. $1,120 invoice on the table - apparently I have to pay for their delay in picking up my container from the uk port- I understand COViD amd a lack of HGV drivers (a stupidity of Brexit) have made things difficult for them, but it seems I am to bare all of the consequent risk and cost. I have forewarded their email to you separately. I am spitting feathers about that, but they have me over a barrel - no pay no delivery.
Everyone was helpful, professional and efficient.
Service was great thank you! Only build would be that the AU team was back & forth with me on access to the delivery address and wanting to charge an additional fee despite the access being compliant with the paramters outlined in the quote
Excellent experience all around. Thorough job, no breakages, prompt and efficient upload and unload. Even collected used boxes. Friendly team and hard workers.
My only slight negative comment was around packing. George packed on his own, but did a great job. However he finished up early and had to come back on upload day. Turned up after the movers, and had to go to another job after an hour or two, leaving a bit of stuff unpacked. Would have been good to get the whole job done, as what he did do was good.
I just want to thank Conroys for the constant updates which allowed me to plan storage and feel secure my items were safe. Everything was easy and I would definitely use them again. 5 stars from me.